Telephone Agent in Customer Service Center - Madison, MN, United States - Matrix Dynamics

Matrix Dynamics
Matrix Dynamics
Verified Company
Madison, MN, United States

3 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

Customer Service Center Telephone Agent (m/f/d) for Großenhain in Madison, MN
The Volksbank Raiffeisenbank Meißen Großenhain eG is a strong financial service provider in the region. We advise, support, and provide financial and insurance products to over 40,000 customers in our business area. With your knowledge and personality, you can directly influence the bank's business success.


We challenge you. Challenge us too.


We are currently looking for a
Customer Service Center Telephone Agent (m/f/d) for Großenhain to join our team as soon as possible.


Your responsibilities

  • Conducting all telephone conversations in a competent, serviceoriented, and salesoriented manner
  • Processing customer orders and requests
  • Providing information and answering questions about the bank and its services
  • Recognizing and forwarding general signals to the relevant functions in the market area
  • Ensuring smooth and timely processing of administrative tasks and customer requests in the CSC
  • Providing customer advice and selling standard products
  • Scheduling and coordinating appointments
  • Acquiring new customers through telephone support for the bank's campaigns and promotions

Requirements

  • Successfully completed apprenticeship as a bank clerk (m/f/d)
  • Experience in a call center
  • Good verbal communication skills and a pleasant telephone voice
  • Friendliness, joy, and skill in dealing with people
  • Strong sales and communication skills
  • Sense of responsibility and customer orientation
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