Client Success Specialist/medicare Health Insurance - Madison, United States - All Things Medicare/Wasky Group

Description

Join our team as a Client Success Specialist in Health Insurance for Seniors
Are you passionate about helping others navigate the complexities of health insurance?

Do you enjoy finding solutions for your client's issues and advocating for them?

Are you seeking a supportive environment with opportunities for income and career growth?

If so, we'd like to speak with you.


Key Responsibilities:

• Provide exceptional client service.
• Educate clients on current coverage and options to improve benefits.
• Improve office efficiency, organize procedures, and manage client leads program.
• Prepare Marketing/Client Communications (newsletters, client messages).
• Process and track client enrollments.

Requirements & Skills:

• Passion for supporting clients through strong focus and relentless follow up
• Wellorganized, detailoriented, selfmotivated.
• Empathy, patience, strong attention to detail.
• Ability to multitask and prioritize in a highvolume environment.
• Strong computer, program management, and decisionmaking skills (proficiency using Microsoft Office tools, CRM)

Not Required but beneficial:

• Experience in health insurance industry.
• Health insurance license.
• Experience managing daily office activities to improve team efficiency

Additional Benefits:

• Performance bonus opportunities.
• Flexible schedule.

Company Culture:

• Detailoriented quality and precisionfocused.
• Teamoriented cooperative, collaborative and fun
• Peopleoriented supportive, fairnessfocused.

Work environment:

• Positive atmosphere where we work hard to support our clients and strive to improve their retirement health benefits.
• Flexible, supportive, and hold each other accountable.
• Driven to be the best but take time to celebrate our accomplishments.

Working days:

• Monday
• Friday
• Flexible schedule as long as the work gets done

Job Types:
Full-time, Part-time, Contract


Pay:
$ $26.00 per hour


Expected hours:
per week


Benefits:

• Flexible schedule
• Paid time off
• Referral program

Compensation package:

• Bonus opportunities

Schedule:

• Day shift
• Monday

to Friday


Work Location:
In person