Director of Pay Commercialization - New York, United States - Citi

Citi

Verified Company

New York, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Citi, the leading global bank, has approximately two hundred million customer accounts and does business in more than 160 countries and jurisdictions.

For the past two hundred years at Citi, we have a drive to help clients move from ambition to achievement.

Our company has been one of the foundational components of today's modern financial infrastructure—this gives us a level of unmatched expertise in tackling the world's most complex challenges and connecting across capabilities to enable lasting progress for our clients.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every lifestyle, every background, and every origin. Our goal is to have our workforce reflect this same diversity at all levels.

Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Citi's U.S.

Personal Bank (USPB) has a unique opportunity to leverage its consumer relationships and footprint, state of the art technology and leading consumer banking position to deliver customer value in a targeted and impactful way.

Citi Retail Services (CRS) is a leading provider point-of-sale lending products including consumer and commercial private label, consumer co-branded as well as consumer digital lines of credit and installment loan products across the U.S.

and Canada.

Retail Services, serves ninety million accounts for many iconic brands, including The Home Depot, Best Buy, ExxonMobil, Macy's, and Shell, among others.

The business also provides retail industry expertise, including digital integration, transaction data analytics, and fully integrated marketing and loyalty programs.

Considering evolving consumer expectations and retail paradigms as well as the rapid emergence of nontraditional entrants in the payments space, CRS will continue to play a key role in ensuring Citi's position as the undisputed B2B2C pointofsale lender of choice for merchant partners. Our Connected Commerce embedded payments strategy enables the introduction of new capabilities, robust product strategies, expanded partnerships and new revenue streams. This strategy, coupled with our bestinclass vertical management strategy including Franchise and Specialty merchants will continue to strengthen our diversified business model and an unlock an expanded target client model enabling us to provide both our existing and new partners with expanded products, a more streamlined integration and speed to market.

The Director of Citi Pay Commercialization will play a critical role in unlocking our ability to achieve the scale required for the Connected Commerce platform.

The role will report to, and directly support the Director of Connected Commerce Commercialization.

The role is responsible for defining the Citi Pay growth agenda including but not limited to ensuring the distribution of the Citi Pay products and platform across Citi internal businesses and channels to achieve and maximize scale.

This individual will be responsible for setting the strategy, identifying growth opportunities, enabling both internal and external strategic partnerships, and maximizing opportunities to deliver expanded Citi customer relationships and new merchants at scale.

This individual will be responsible for building business case for investment, aligning resources - investment dollars, resources, and technology - to ensure cross functional alignment and flawless execution against key opportunities and business priorities.

This individual will work across Citi to articulate a strong value proposition and overall branding strategy and be the voice of the merchant partner to influence the strategic product and program roadmaps.

This individual will lead the creation and ongoing management of a team to support these strategic responsibilities and imperatives.

This individual will partner with the CRS senior leadership in multiple forums across USPB to ensure the Citi Pay growth strategy is aligned with and supports both current and future merchant partner objectives, enables broader distribution opportunities, drives product and vertical expansion while delivering the right outcomes for CRS, Citi and our merchant partners resulting in market growth and revenue contribution.

This individual will also work closely with a set of peers across a team format that will be specifically focused on evolving Connected Commerce products and platform capabilities for the business to meet customer and merchant expectations.

The team will be responsible for facilitating the growth and evolution of Connected Commerce over iterative generations to drive sales and loyalty for current and future merchants by offering world class digital credit products, seamless digital servicing and digitally led integration tools.

This role will require an individual with busines