Claims Associate - Houston, United States - Hotchkiss Insurance

Hotchkiss Insurance

Verified Company

Houston, United States

20 hours ago

Posted by:

Mark Lane

beBee recruiter

Description

We are looking for a dedicated Claims Associate to assist in overseeing the claims process between our clients and insurance carriers, ensuring smooth management from beginning to end.

This role is critical in assuring our clients receive exceptional service when they need us the most.

Who We Are

As one of the largest independent agencies in Texas, we're proud to be known for our exceptional, values-based culture and are consistently recognized as one of the best places to work.

We believe this serves as a reflection of our excellent client service, our philanthropic efforts, focus on employee well-being, sound financial management, and a bright prospect for the future.

What You Will Do

Review new claim request from clients and submit to their insurance carriers as requested.
Take incoming calls regarding new losses
Escalate customer service complaints, claims issues, and serious injury and/or large loss property damage claims to the claims advocates and/or manager.
Secure and update adjuster for submitted claims within 72hrs.
Request claim and payment updates from adjuster and then provide information to clients.

What You Will Bring

Bachelor's degree preferred
Acquiring state licensing, once hired
Passion and dedication for continued learning
Carrier, Agency or Third-Party Administrator Claims Experience
Proficiency in Applied Systems, electronic signature platforms, Microsoft Office, Adobe Acrobat, and related tools

What You Will Experience

Competitive compensation package
Professional development track to support career growth
Generous timeoff allowance, as well as major holidays
Comprehensive benefit selection, including company 401(k) match
Gym membership reimbursement
Support for work/life integration, with flexible work from home options available.

Hotchkiss is an EOE and drug-free workplace. All applicants must be authorized to work in and currently reside in the United States.

NO AGENCIES OR 3RD PARTY INQUIRIES

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