- Responsible for consulting with clients and advising them how to integrate Equifax products and services to solve their business problems.
- The consulting engagement usually also involves identifying and implementing improvements to the clients existing business processes.
- May be a point of contact to clients regarding overall and day-to-day service delivery.
- Responsible for client satisfaction and is responsible for the quality of services provided.
- Participate in customer Transformation to Cloud and validate customer solutions in Cloud environment
- Coordinate customer migration from legacy platform to new cloud platform
- Participate in the design, build, test and implementation of Operations deliverables to support project initiatives
- Project coordination - Assist with basic tasks of application deployment and setup; Troubleshooting application availability and provide 1st line production support for VIP customers
- Participate in incident, problem and change management with accurate reporting
- Coordinate post production activities with customer delivery to ensure on-time delivery
- Prepare appropriate documentation
- Prioritizes and organizes own work to meet deadlines and deliver quality results
- Bachelor's degree in engineering or related disciplines
- Must be proficient in the use of API Client tools e.g. Bruno, Postman, etc.
- 4+ years in a related position having proven your time management, organizational, team collaboration, problem-solving, and communication skills
- 4 years of experience in a client facing, technology focused position
- Minimum 1 year of experience working in Cloud technology Jira, Confluence or other agile tool experience
- A strong background in designing, implementing, business Analysis, and supporting customers is required
- Experience with Cloud transformation, Change Management (OPS), Operational Excellence, Process Improvement (OPS), Systems and Technology Integration
- Implementation knowledge of Google Cloud
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Cloud Solutions Engineer - Alpharetta, United States - Equifax
Description
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
The Cloud Solutions Engineer is responsible for the planning and delivery of cloud based customer solutions, capture and refine requirements across multi-disciplinary teams, actively address issues, setting priorities when appropriate and assist clients with ongoing support for applications.
What you will do:
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference
Primary Location:
USA-Atlanta JV White
Function:
Function - Tech Dev and Client Services
Schedule:
Full time