Care Coordinator Concierge - Maywood, IL

Only for registered members Maywood, IL , United States

1 month ago

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Job summary

The Care Coordinator Concierge will provide high-touch service to patients of Loyola Medicine. They will serve as primary point of contact to coordinate scheduling of appointments, navigate emergency and inpatient requests, enlist the guidance of the medical director when escalation is required, track and report on activity and possible enhancements to processes and services.

 

Position responsibilities:

  • Maintain communication with patients, families, and healthcare providers at various touchpoints during patient care.
  • Build strong working relationships with internal partners including concierge medical director.

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