- Provide IT support to Executive level staff
- Work on special projects with IT Operations Team
- Help support technicians in a team environment
- Document processes for training purposes as well as knowledgebase
- Monitor and respond effectively to support requests received through the IT ticketing system
- Troubleshoot and repair computer hardware and software problems
- Identify and recommend hardware/software products in relation to required specifications
- Provide IT support to various departments during conferences/events at Charis in Woodland Park
- Other tasks as needed
- Ability to effectively handle a wide variety of duties with minimal supervision
- Excellent communication skills including verbal, written, and listening
- Strong problem-solving skills
- Proven organization and documentation abilities
- Excellent organizational and time management skills
- Exceptional customer service disposition
- Willingness and ability to lift and/or move equipment/boxes up to 50lbs
- Must have a personal relationship with Jesus Christ.
- Must sign Statement of Faith.
- High school diploma or equivalent education is required.
- Charis Bible College student or graduate is preferred.
- 4+ years of Deskside Support experience.
- A+/Network+/Microsoft/Apple certification is preferred.
- Must pass all required checks
- Microsoft Windows 8, 10, and 11 support experience
- Microsoft Office 2016 and Office 365 support experience
- Mac OSX and iOS support experience
- SharePoint online experience a plus
- Phone System experience a plus
- Compensation is commensurate with experience.
- Use a computer, not a hand-held device to apply
- Use Chrome as your browser
- Always Sign Into the portal or create an account first before trying to fill out an application
- Use the NEXT and PREVIOUS buttons on the bottom of the application to navigate instead of the back button on your browser.
- Select an option for each drop-down question
- If you SAVE and want to come back later, use the NEXT and PREVIOUS buttons on the bottom of the page to navigate instead of the tabs on top.
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Deskside Support Technician - Woodland Park, United States - Andrew Wommack Ministries
Description
Job DetailsLevel
Experienced
Job Location
Charis Bible College Colorado - Woodland Park, CO
Position Type
Full Time
Education Level
High School
Salary Range
$55, $65,000.00 Salary/year
Travel Percentage
None
Job Shift
Day
Job Category
Information Technology
Description
Position Purpose:
We are looking for an experienced Deskside Support Technician to provide our staff with top-notch IT assistance This role is a great opportunity for a dynamic problem-solver who loves helping people and takes pride in providing quality support in the spirit of excellence.
Essential Duties:
Knowledge, Skills, and Abilities:
About Us: Andrew Wommack Ministries (AWM) is a teaching ministry of unconditional love and the balance between grace and faith. For over forty years, Andrew and Jamie have been teaching the truth of the Gospel to the body of Christ by teaching at seminars, in churches, on radio and television, by training others at Charis Bible College, and by developing ministry materials designed to help you in your relationship with the Lord. We are a family here at AWM, we like to have fun, and we love Jesus. You will find that our culture reflects just that. Our core values demonstrate that we serve God's people with Excellence, Faithfulness, and Integrity.
Are you interested in helping Andrew fulfill his vision to reach as far and as deep with the Gospel as possible?
If so, we are looking for someone faithful, available, willing to learn; and passionate about taking the Gospel Truth to the world.
Application Tips:
