- Assist with the daily operations of licensed staff on the UR team.
- Monitor staff work assignments and make appropriate adjustments based on staffing levels, staff experience, and number/request types of authorizations/appeals received.
- Provide coaching and counseling to improve productivity of staff members within UR.
- Hire, develop, mentor, and build a performance-driven UR team. Write and deliver annual reviews for direct reports with UR Manager input.
- Plan, develop and support (or conduct) orientation, training programs, and prepare educational material for staff members to improve skills, aid in professional growth and development, and to ensure staff expertise.
- Review quality audits and share audit results in a timely manner with UR Specialists, providing necessary education and counseling to improve performance.
- Collaborate with UR Manager and leadership to develop and implement performance measures and monitor and provide feedback to UR Specialists on performance measures.
- Serve as the hierarchy for Utilization Management (UM) staff on the review of denial notification letters to confirm determination rational reflects and conforms to regulatory compliance, requirements, and timelines.
- Develop and maintain a comprehensive knowledge of UCare product and member benefits.
- Understand and follow UCare criteria hierarchy for UM. Understand and follow UCare policies and procedures.
- Participate in process reviews and the development of new and/or revised work processes, policies, and procedures relating to UR.
- Stay current on health plan products, member benefits, navigating claims systems, and regulatory requirements to accurately answer questions from members, providers, and internal customers. Stay current with UCare's policies and procedures.
- Act as a liaison with outside entities regarding prior authorization requests, including but not limited to: physicians, hospitals, DME vendors, SNF, social service agencies, member advocates, regulatory agencies.
- Create and support an environment that fosters teamwork, cooperation, respect, and diversity.
- Establish and maintain positive communication and professional demeanor with internal and external customers, providers, and members.
- Other projects and duties as assigned
-
Aviation Engineer
1 week ago
One Tech Minneapolis, United StatesOne Tech Engineering is searching for an Aviation Engineer with experience in the aviation industry for a position located in Minneapolis, Minnesota. The Aviation Engineer coordinates with senior engineer or supervisor on all aspects of the Airport Improvement Program (AIP) grant ...
-
Collection Supervisor
2 days ago
Messerli Kramer, P.A. Plymouth, United StatesMesserli & Kramer P.A. is an established, industry leading consumer collection firm representing numerous national creditors. The Collections Division located in Plymouth, Minnesota, is currently seeking an experienced Collection Supervisor. · The position will manage a team of 1 ...
-
Credit Collections Specialist
2 days ago
Adecco Minneapolis, United StatesJoin Adecco and discover a rewarding career opportunity as a Senior Credit and Collections Representative We are assisting a client in their search for a talented individual to fill this exciting position. This role offers competitive compensation ($24.50/hour) with the potential ...
-
Service Production Manager
2 days ago
crewhr Plymouth, United StatesCrew HR is seeking a Service Production Manager for our client, Lindstrom Restoration · SERVICE PRODUCTION MANAGER · Are you a confident, compassionate, lead from the front, nose to the grindstone leader with an impressive track record in the mitigation and remediation industry? ...
-
Accounting Supervisor
4 weeks ago
New Era Technology company Minneapolis, United StatesAccounting Supervisor - Hybrid · •Full Benefits · •Medical · •Dental · •Vision · •401K match · •28 PTO Days including company holidays · New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, M ...
-
Operations Supervisor
3 weeks ago
EPM Scientific Minneapolis, United StatesJOB SUMMARY · The Operations Supervisor oversees all assigned production areas, ensuring that departmental employees meet safety, quality, on-time performance, quantity, and housekeeping standards. This role involves supervising production activities and managing personnel to ach ...
-
Home Health Aide Fulltime or Part-time PM
1 week ago
Meadow Ridge Senior Living Minneapolis, United States$1,000/$500 Sign on Bonus (with payout at days) · NOW OFFERING PAY ON DEMAND · JOB SUMMARY: · This position is responsible for providing personal care and designated health-related services designed to maintain the client's physical and emotional well-being for those clients l ...
-
General Accountant
1 week ago
Marriott International, Inc Minneapolis, United StatesJob Number · Job Category · Finance & Accounting · Location · W Minneapolis - The Foshay, 821 Marquette Ave, Minneapolis, Minnesota, United States · VIEW ON MAP · Schedule · Full-Time · Located Remotely? · N · Relocation? · N · Position Type · Non-Management · POSITION SUMMARY · ...
-
Anti-Money Laundering Specialist
2 weeks ago
swipejobs Minneapolis, United StatesJOB DESCRIPTION: · Responsible for fulfilling the Anti-Money-Laundering/Bank Secrecy Act requirements through identification and investigation of suspicious activity. Work cooperatively with business line to establish procedures for identifying suspicious customer transactions, s ...
-
Banquets Manager
4 weeks ago
Millennium Minneapolis Minneapolis, United StatesJob Summary: · The Banquets Manager is responsible for ensuring the efficient operation of the Banquet Department with a focus on cost control and exceptional guest service. The banquet manager oversees all aspects of a banquet or event including set-up serving and cleanup. Banq ...
-
Laboratory Assistant
4 weeks ago
Hennepin Healthcare Minneapolis, United States Full timeSUMMARY: · Under general supervision, performs work that involves collecting and/or processing laboratory specimens, entering data into the electronic health record (EHR) and/or the laboratory information system (LIS). Interacts and communicates with patients, their families, an ...
-
Night Maintenance Supervisor
1 week ago
PrimeFlight Aviation Services Minneapolis, United States Full timeJob Details · Description · Equipment Supervisor (Conveyors) · $80,000 - $90,000 · Monday - Friday, 9:00 PM - 5:30 AM · Job Description: · PrimeFlight GSE Maintenance provides maintenance to aviation customers throughout the United States. Stationary Equipment Supervisors d ...
-
Social Work Unit Supervisor
3 weeks ago
Hennepin County Hennepin County, United StatesDescription · In an effort to support individuals at the Adult Correctional Facility (ACF) and in partnership with the Department of Community Corrections and Rehabilitation (DOCCR), Behavioral Health is seeking to hire a Social Work Unit Supervisor to provide support to multipl ...
-
NorthPoint Payroll Specialist
2 weeks ago
Hennepin County Minneapolis, United StatesDescription · NorthPoint Health & Wellness Center, a state-of-the-art multicultural, community-based medical and dental clinic is seeking someone who enjoys working with the public, has strong communication skills, and a desire to help others while serving the community to join ...
-
Metal Parts Racker
3 weeks ago
NICO PRODUCTS, INC. Minneapolis, United StatesJob Title: Racker/ Parts Control Agent (Entry Level - Will Train)Company/Location: Nico Products, Inc / Minneapolis MN · Manufacturing is necessary for the overall economic health of our country. Become part of an industry that finishes critical parts for the medical field (respi ...
-
Enterprise Architect
2 weeks ago
Cognizant Minneapolis, United States Full timeEnterprise Architect (Hybrid) · Cognizant's Digital Engineering · Our practice is seeking a highly qualified Enterprise Architect with experience developing and building impactful, scalable, enterprise applications. Our Developers have a passion for high-quality, reliable, and m ...
-
Utilization Management
5 days ago
Acentra Health Minneapolis, United States Full timeCNSI and Kepro are now Acentra Health Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. · Lead the Way is our rallying cry at Acentra He ...
-
Senior Fabrication Supervisor
2 weeks ago
Honeywell Minneapolis, United StatesJoin a team recognized for leadership, innovation and diversity · The future is what you make it · At Honeywell Advanced Connected Sustainability Technologies (ACST), our outstanding team of thinkers, innovators, and doers help make the future. We build environments and technolog ...
-
Geotechnical Structural Engineer IV
5 days ago
Solvenow Inc. Minneapolis, United States Full timeRESPONSIBILITIES: · Produce high-quality, professional work with initiative, productivity, and a positive demeanor. · Collaborate effectively within a team environment, following direction from supervisors, adhering to work rules and procedures, maintaining punctual and consiste ...
-
Complex Director of Sales
1 week ago
Sherman Associates Minneapolis, United States Full timeThe Area Director of Sales position will be responsible for the overall sales and marketing efforts for two metro-area upscale hotels. Provides day-to-day leadership and direction to both sales teams by maximizing financial returns, driving development of the team, creating and m ...
Utilization Review Supervisor - Minneapolis, United States - UCare Minnesota
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
ABOUT UCARE
UCare offers Medicare, Medicaid, Individual and Family health plans - powered by the hardest working people in the industry. Our people powered teams de-complicate, advocate and always go the extra mile to help our members. We serve with integrity, compassion and commitment to do right by members, providers and government partners. Above all, we come to work excited to provide members a path for the best health of their lives.
WORKING AT UCARE
Working at UCare is more than a career; it's a mission.
A mission that defines us as professionals, unites us as an organization and shapes how we interact with our members and each other.
Employees join UCare and stay because of the opportunity to have a purpose-driven job.
Our strong culture has established UCare as a Star Tribune Top 200 Workplace for 14 consecutive years since the awards program began.
Working at UCare is being a part of a people powered team dedicated to making a real difference in the lives of our members and communities.
Position Description
As the Utilization Review (UR) Supervisor, you will be responsible for providing daily oversight of UR Specialists within Clinical Services.
Responsibilities include providing clinical, technical, and operational support and direction, setting priorities for the team to ensure that assigned job duties are completed.
Assist with updates to the utilization management model based on process improvement strategies, organizational goals, and data. Responsible for direct supervisory oversight of UR professionals reviewing requests for authorizations.Monitor authorization activities, inter-rater reliability (IRR), shaping member care and other quality measures to ensure departmental, contractual, and regulatory requirements are met.
Mentor, coach, develop and evaluate individual staff performance.