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South Jordan

    Digital Banking Ops - South Jordan, United States - Lenmar Consulting

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    Description

    Company Description

    Finance


    Job Description


    This position is within Private Banking Operations with direct support to Digital Direct Banking Operations primarily consisting of debit card processing, dispute and Reg E processing, check processing, and daily fed settlement processing.

    The role will include processes that support both MSPBNA bank accounts and the retail brokerage business, interacting with key outsource and third-party providers.

    The analyst will need expertise with dealing with client escalations for sweeps and cash settlements, domestic & international wires, and check clearing, ACH, debit card and check disbursements.

    This role requires high attention to detail and working under strict deadlines to support the various products.


    Responsibilities:

    • Debit card processing
    • Reg E disputes
    • Maintaining established service levels
    • Communicating to internal business partners and service groups
    • Funds Transfer settlement with Client for various money movement products
    • Maintaining established service levels
    • Meeting targeted productivity thresholds and benchmarks
    • Providing metrics to Management
    • Working on departmental projects and initiatives
    • Data Management
    • Data Entry

    Qualifications

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

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