Family Support Navigator - Edison, United States - Hackensack Meridian Health
Description
Overview:
Our team members are the heart of what makes us better.
At
Hackensack Meridian _Health_** we help our patients live better, healthier lives — and we help one another to succeed.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The
Family Support Navigator facilitates the development and coordination of an Autism friendly, family centered, culturally competent and medically appropriate navigation program for families with children 0-21 years old with Autism Spectrum Disorder.
Responsibilities:
A day in the life of a
Family Support Navigator at Hackensack Meridian Health includes:
- Provide specific information, advocacy and navigational support to families of newly diagnosed ASD children to assist them with next steps after diagnosis.
- Assist families with the coordination and scheduling of multiple medical appointments, both within the HMH network and with community providers.
- Provide updated contact information to families for available social support services, such as ASD friendly social skills groups, play groups and family activities.
- Assist families bedside for ASD friendly support and guidance, as they navigate the intricacies of the medical setting.
- Assist in the coordination and documentation of resources needed for the continuum of care, including vocational opportunities and independent living options.
- Develop a library of resources for parents, leveraging partnership with Autism NJ, Autism Speaks and Family Resource Network for easy access and distribution.
- Consult with the project manager of the Empower U / Go Mo messaging app for any new informational content or new ASD specific resources.
- Develop and conduct ASD specific training, workshops and support groups for families, as needed. Maintain a synergistic, collaborative relationship with the SPAN representative.
- Keep Hackensack Meridian Children¿s Health team members informed of developments in areas of interest and concern to ASD families served by the 3 hospitals.
- Assist hospital departments and team members in establishing and implementing procedures that are autism and familyfriendly and conducive to shared leadership.
- Ensure that the identified FSN satisfactorily fulfills the identified roles and responsibilities and work with HMH to resolve any disagreements or conflicts that may arise.
- The FSN will work closely with the Manager of the Network Autism Program to provide a comprehensive navigational program.
- Other duties and/or projects as assigned.
Qualifications:
Education, Knowledge, Skills and Abilities Required:
- Bachelor's Degree in Psychology, Social Work, Counseling, Applied Behavior Analysis or related field.
- A minimum of five years of experience, with at least three years of work experience in a related field or experience as an ASD parent.
- Demonstrated experience navigating healthcare, government, education and communitybased systems that directly impact the ASD community.
- Strong program development and volunteer management experience.
- Basic knowledge of the emotional and medical issues inherent to ASD.
- Strong written, verbal and interpersonal communication skills.
- Dynamic, energetic, compassionate individual who is capable of managing multiple tasks and collaborating with many different types of individuals, families, disciplines, medical personnel and organizations in a healthcare setting.
- Proficient computer skills including but not limited to Microsoft Office and Google Suite platforms.
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