Video Gaming Field Service Technician - Rolling Meadows, United States - Hyperactive Gaming

Description

• Monday
• Friday, between 8 AM
• 5 PM: $24/hour
• Monday

• Saturday & Sunday, any time: $28/hour

• Maintain, and repair Hyperactive Gaming products (Video Game Terminals and Redemption Terminals)
• Collect and fill Video Gaming devices and Redemption Terminals at licensed HyperActive Gaming establishments
• Diagnose faulty electronic hardware and resolve the issues found, including replacing internal components, screens, upgrading hardware and software, and performing repairs.
• Wipe user data, install and configure operating system software, update/upgrade software when necessary.
• Provide technical support onsite or via phone with internal team members (technical) and endusers (nontechnical).
• Possess a working knowledge of widely used operating systems and computer peripherals.
• Document work orders with efficiency, adhering to organization and department guidelines.
• Stay up to date on the latest technology, including awareness of system recovery programs.
• Other duties as assigned by management.

• Must be at least 21 years of age
• Must possess a valid Driver's License
• Must be authorized to work in the US for any employer
• Able to work select weekends on a rotating schedule (there is additional compensation for oncall weekends)
• Route driving experience preferred
• Must be eligible to be licensed by the Illinois Gaming Board (IGB)

• 401(k)
• 401(k)

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

• 8 hour shift
• Day shift
• Night shift
• On call
• Overtime
• Weekends as needed

• Software troubleshooting: 1 year (preferred)
• Computer: 3 years (required)
• Route driving: 2 years (required)

• Driver's License (required)

• Day Shift (required)
• Night Shift (required)
• Overnight Shift (required)