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    T-Mobile - Regional Sales Manager - Colorado - Denver, United States - MobileOne

    MobileOne
    MobileOne Denver, United States

    3 weeks ago

    Default job background
    Description
    Requirements
    Do you have what it takes to be a Regional Manager?
    One Year Management Experience
    Willing to relocate
    Worked at Multiple locations

    High performance in the following areas:
    KSO Performance
    Employee Churn
    ASM / RSM Promotion
    Brand Audit
    Operations Scorecard
    EDUCATION, KNOWLEDGE,


    AND SKILLS:
    Previous customer service or sales experience.
    Excellent communication and listening skills.
    Tech savvy and the ability to smoothly find your way around a computer.
    Born problem-solver.
    Excellent written and verbal communication skills.
    A high school degree or GED is essential.
    At least 18 years of age.
    Legally authorized to work in the United States.
    Pass a Pre-employment background screen.
    Work varied shifts, 7 days per week, which may include evenings, weekends, and holidays.


    Reports to:
    Area Director

    Direct Reports: 6-12 Location Managers


    WORKING CONDITIONS:


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    This is largely a standing role; however, some filing is required.

    This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary.

    Travel is required sometimes for training purposes.

    Do you have what it takes to be a Regional Manager?
    One Year Management Experience
    Willing to relocate
    Worked at Multiple locations

    High performance in the following areas:
    KSO Performance
    Employee Churn
    ASM / RSM Promotion
    Brand Audit
    Operations Scorecard
    EDUCATION, KNOWLEDGE,


    AND SKILLS:
    Previous customer service or sales experience.
    Excellent communication and listening skills.
    Tech savvy and the ability to smoothly find your way around a computer.
    Born problem-solver.
    Excellent written and verbal communication skills.
    A high school degree or GED is essential.
    At least 18 years of age.
    Legally authorized to work in the United States.
    Pass a Pre-employment background screen.
    Work varied shifts, 7 days per week, which may include evenings, weekends, and holidays.

    Reports to:
    Area Director

    Direct Reports: 6-12 Location Managers


    WORKING CONDITIONS:


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    This is largely a standing role; however, some filing is required.

    This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary.

    Travel is required sometimes for training purposes.

    Job Summary

    POSITION OBJECTIVE:
    The Regional Sales Manager drives the vision of the Company to their Region. This role is about turning corporate strategy into successful customer experiences through an incredible level of accountability and performance.


    DUTIES AND RESPONSIBILITIES:

    Training:


    Accountable for building team of Store Managers and equipping them to hire and train the kinds of staff members that can deliver the best possible customer experiences.

    Conduct Coaching Conversations with Managers during store visits.
    Conduct Coaching Conversations with Employees during visits.
    Conduct Daily Phone Calls to Managers
    Be proactive in asking questions for problem discovery.
    Ensure Assistant Store Manager Trainings are taking place.
    Staff Locations
    Complete 2nd interviews for Store Locations.
    Analyze each store's Performance for individual and cross-market performance gaps and opportunity areas.
    Sales Performance Reviews for Region;

    Monitor Sales Metrics for Region:
    KSO Performance
    General areas of success/opportunity

    Operations:


    Be the driving force in coaching your teams, motivating them, helping them develop, as well as making the tough decisions when your team needs to be held accountable.

    Conduct on-the-spot coaching when gaps in operations compliance and procedures arise.
    Pinpoint performance gaps, addressing them with urgency as you escalate serious issues as needed.
    Recognize and celebrate team successes regularly.
    Meet regularly with Store Managers to discuss day-to-day operations, upcoming store events, promotions, and training.
    Review Location Schedules.
    Check Email Multiple Times per day to ensure "Hot Items" don't get missed.
    Monitor Cornerstone Compliance-For Region.
    Monitor Operations Compliance-For Region

    Maintenance Requests for location:
    MTI/INview Needs-For Region.
    Spot Check Viva Transactions.
    Write ups, warnings, and terminations when needed.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

    Duties, responsibilities, and activities may change at any time with or without notice.
    #J-18808-Ljbffr
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