IT Support Specialist Level 1 - Orem, UT
2 weeks ago

Job summary
The IT Support Specialist I is the first level of technical support on the Service Desk after dispatch.This role exists to resolve end-user issues when possible, document thoroughly, and escalate appropriately when needed. You will work directly with clients, follow established processes, and operate within defined guardrails to keep service delivery efficient and within SLA.
This is an entry-level role designed to grow. Expectations increase over time as skills, confidence, and technical judgment develop.
Responsibilities
- Resolving common end-user issues during first contact when possible
- Working tickets assigned by Dispatch through the ticketing system
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
IT Support Specialist Level 1
2 days ago
We are hiring across multiple levels within our Service Desk and Support organization. These roles are part of a structured support ladder, designed to grow talent from entry-level support through senior technical ownership. · Resolve common end-user issues · Maintain SLA complia ...
IT Support Specialist Level 1
2 weeks ago
The IT Support Specialist I is the first level of technical support on the Service Desk after dispatch. This role exists to resolve end-user issues when possible, document thoroughly, and escalate appropriately when needed. · Resolving common end-user issues during first contact ...
IT Support Specialist Level 1
1 month ago
The IT Support Specialist Level 1 plays a critical role in maintaining the smooth operation of an organization's IT infrastructure by providing first-line technical support to end-users. · ...
Entry Level Inventory Specialist
2 weeks ago
Join a collaborative environment where career growth is encouraged and your contributions directly impact customer satisfaction. · ...
Entry Level Inventory Specialist
2 weeks ago
Join a collaborative environment where career growth is encouraged. · ...
Entry Level Account Specialist
4 minutes ago
Aventis Consulting is searching for somebody to support our Lumen client base. As an Entry Level Account Specialist, you will serve as the primary point of contact for new and existing accounts. You'll also ensure they have the best products for their needs while looking for oppo ...
Travel Specialist, Corporate
3 days ago
The Travel Specialist supports the Travel Coordinators and Program Managers by assisting with administrative tasks related to travel requests and itinerary changes. · ...
Sales Specialist
1 week ago
This is a full-time Sales Specialist role based in Orem, UT. · The Sales Specialist will oversee daily sales operations · Manage client relationships · Identify opportunities to enhance customer satisfaction and achieve sales targets · ...
Operations Specialist
1 week ago
We are seeking a highly organized and proactive O&M Specialist to support the coordination, scheduling, and execution of solar Operations & Maintenance work orders. · ...
Sewer Specialist
3 weeks ago
Expert Plumbing, Heating, Air & Electrical is seeking to hire a full-time Sewer Specialist / Heavy Equipment Operator to perform excavation duties in Orem, UT. · ...
Master Data Coordinator
1 month ago
Bucked Up is looking for a seasoned Master Data Specialist to help chart the company's Master Data Management roadmap.We recently launched a line of performance energy drinks quickly realizing national distribution. · ,Responsible for data setup of materials and finished products ...
SEO & Local Search Specialist
1 week ago
The Any Hour Group is looking for an experienced SEO specialist to help grow organic traffic and local visibility across our home services brands. · Execute SEO initiatives across site health, content, and local search · Support Google Business Profile optimization for multi-loca ...
Operations Coordinator
1 week ago
We are seeking a detail-oriented and reliable O&M Coordinator to support the scheduling, tracking, and administrative coordination of solar Operations & Maintenance work orders. · Assist with creating, updating, and tracking O&M work orders in internal systems. · Scheduling Assis ...
Travel Specialist, Corporate
2 days ago
The Travel Specialist, Corporate supports the Travel Coordinators and Program Managers by assisting with administrative and coordination tasks. This role handles back-end tasks related to travel requests while ensuring accuracy and compliance. · ...
ERP Specialist
1 week ago
The ERP Specialist supports and maintains the company's ERP system helping users resolving issues managing access assisting with ERP-related projects improvements.This role is a good fit for a recent graduate early-to-mid-level professional who wants to grow their ERP manufacturi ...
Operations Specialist
1 week ago
+Job Summary · We are seeking a highly organized and proactive O&M Specialist to support the coordination, scheduling, and execution of solar Operations & Maintenance work orders. · +Key ResponsibilitiesReceive, create, schedule, and manage O&M work orders from initiation to comp ...
Personal Insurance Specialist
1 week ago
We are looking for a Personal Lines Insurance Specialist to join our team.The Personal Lines Insurance Specialist provides quotes to prospective customers, discusses options, and consults with customers to meet their insurance needs. · This role is responsible for building relati ...
Supply Chain Director
3 weeks ago
Mity Inc., a Utah County event furniture manufacturer is seeking a Supply Chain Specialist to join our team. The ideal candidate will have a background in production planning and purchasing as well as a hands on approach to team development and global and domestic sourcing. · ...
Supply Chain Director
1 month ago
Mity Inc., a Utah County event furniture manufacturer seeks a Supply Chain Specialist with production planning experience. · ...
Specialist - Speech-to-Text Service
1 week ago
Utah Valley University invites applications for a part-time Speech-to-Text Specialist who is committed to supporting student learning and communication access. · ...