Box Office Coordinator - Washington, United States - Howard University

Mark Lane

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Mark Lane

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Description

BASIC FUNCTION:
The purpose of the position is to manage the box office operations of Cramton Auditorium Box Office.


NATURE AND SCOPE:
Interfaces with a variety of Howard University support staff and members of outside professional organizations.


PRINCIPAL ACCOUNTABILITIES:

  • Establishes and maintains a ticket reservation system for group sales, student sales, general admission, phone reservations, mail order and complimentary tickets.
  • Supervises and trains the box office assistant and student box office workers.
  • Recommends policy and guidelines that would facilitate smooth box office operations to the Manager of Cramton Auditorium.
  • Generates all reports and forms pertaining to box office operation. Supplies student enrollment information to copyright agencies to set accurate payment.
  • Deposits monies into proper campus accounts following special programming; monitors and makes change for box office personnel.
  • Programs the computer for ticket printing and/or orders tickets for sponsoring group.
  • Works with Athletic Compliance Officer for maintaining accurate ticket count.
  • Maintains inventory of supplies needed for smooth operation of the box office and box office computer system.
  • Prepares cash sales reports.
  • Performs other related duties as assigned.

CORE COMPETENCIES:

  • Ability to prepare financial records.
  • Ability to supervise reporting staff.
  • Competence in both oral and written English.
  • Ability to establish and maintain harmonious and effective work relations with students, staff, University officials and the general public.
  • Ability to plan, organize and coordinate work situations where demands of a diverse nature are involved.
  • Ability to train staff in box office procedures.

MINIMUM REQUIREMENTS:


Associate degree or the equivalent in business or related area and two years of box office experience or an equivalent combination of four years relevant education and experience.


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