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    Waterfront Dining Manager - Chatham, United States - Chatham Bars Inn

    Chatham Bars Inn
    Chatham Bars Inn Chatham, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    We invite you to join the high-energy team at Chatham Bars Inn, a Forbes Travel Guide Five Star Hotel on Cape Cod, Massachusetts with 25 oceanfront acres, 217 rooms and suites, five restaurants, boating, a private beach, full-service spa, 8-acre farm and endless recreation activities. Open year round, the Inn is a five-minute stroll from Chatham's charming Main Street and within a short drive of all Cape Cod has to offer.

    The position of Waterfront Dining Manager is Full Time Extended Seasonal (April 15 - November 1):

    The Waterfront Dining Manager will be responsible for but not limited to overseeing the waterfront restaurant, and food and beverage operations at the beach and pool, as well as managing all aspects of the assigned outlet, including the staff. Responsible for hiring, terminations, coaching, disciplinary actions, and scheduling associated with labor costs. The Waterfront Dining Manager will maintain a high standard of quality with regard to guest and employee satisfaction and is responsible for meeting the objectives and standards set forth by the Resort and Forbes, in addition to:

    • Greeting guests and assigning tables
    • Oversees the food & beverage staff
    • Handles guest complaints
    • Contribute to the achievement of F&B revenue goals
    • Strive to increase F&B guest count and total revenue, while maintaining quality of service
    • Review staffing needs daily and weekly for efficient management of labor cost
    • Ensure accountability for successful execution of all operating systems (requisitions, weekly and daily inventory) that impact the efficiency of the operation
    • Ensure proper execution of all accounting functions (proper guest check procedures, comp and void procedures, and proper event check posting)
    • Weekly scheduling of all F&B outlets

    Requirements:

    • Minimum of 3 years supervisory/management experience
    • Minimum of 2 years dining room management
    • Ability to work weekends and holidays
    • Superior customer service skills
    • Must be able to stand for long periods of time
    • Ability to multi-task
    • Strong attention to detail and organization
    • Basic computer skills required. Experience with Excel, Outlook, Micros, Open Table, and Delphi preferred
    • Clear and concise written and verbal communication skills
    • Enjoys a fast-paced work environment
    • Must be able to lift up to 40 lbs
    • Current TIPS Alcohol Certification or comparable alcohol service certification
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