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Savannah

    dining room manager - Savannah, United States - RIVERSTREET RIVERBOAT

    RIVERSTREET RIVERBOAT
    RIVERSTREET RIVERBOAT Savannah, United States

    1 week ago

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    Description

    Job Description

    Job Description
    • Uphold the Restaurant Values and Mission Statement while performing positional Responsibilities and adhering to Restaurant company policies and procedures, as stated in Employee Handbook.
    • Demonstrate and promote the Company's Dining Rooms culture, always positively representing the Company.
    • Ensures that service is carried out in accordance with established policy.
    • Supervises personnel according to established personnel policies and procedures.
    • Assists in training and evaluating all dining room personnel and enforces food and beverage policies and procedures.
    • Assists beverage manager in training and implementation of the beverage program, inventory, and product ordering procedures, Compete processing and procedures.
    • Ensures sanitation compliance throughout the restaurant.
    • Handles customer complaints.
    • Always promotes positive public/employee relations.
    • Maintains a clean, safe, hazard-free work environment within the area of responsibility.
    • Promote teamwork within the restaurant, creating a positive work environment.
    • Treat every customer, employee, and vendor with respect and dignity.
    • Ensure the highest levels of organization are always maintained in the dining room and bar, without exception.
    • Learn basic POS troubleshooting techniques.
    • Document and file departmental attendance, staff warnings, suspensions, and terminations in conjunction with the Director of Human Resources.
    • Perform other job-related activities as required or assigned by the supervisor.
    • Supervise all associates during service, maintaining a strong floor presence for both associates and guests.
    • Assist the banquet manager with events and oversee all Private Dining Functions.

    Knowledge, Skills, Abilities:


    • Proficient in all aspects of dining service


    • Knowledge of food and beverage as well as a passion to cultivate this skill


    • Minimal experience with cost control systems to include food, beverage, and labor percentages


    • Effective style of management promoting a team atmosphere


    • Ability to inspire staff to achieve their potential


    • Basic understanding of food handling and sanitation requirements,


    • May be required to lift up to 30 lbs. occasionally


    • Possess a proven track record for guest satisfaction

    Position Characteristics:


    • Displays a pleasant and cheerful disposition, is a leader and can motivate staff members.


    • Must maintain a high level of integrity. Can adapt to difficult situations, solve problems and make decisions when necessary.


    • Shows an eagerness and capacity to learn. Can be relied upon to complete tasks.


    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

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