Jobs
>
Grand Rapids

    Agency Operations Manager - Grand Rapids, United States - 1 Bold Step

    1 Bold Step
    1 Bold Step Grand Rapids, United States

    4 weeks ago

    Default job background
    Retail
    Description

    Overview

    Title: Reports to: CEO

    Hire date: ASAP

    Hours: full time

    Salary: Commensurate with experience.

    Location: 1255 Front Ave NW, Grand Rapids, MI hybrid)

    Benefits include: Paid holidays, vacation, and sick time, flexible work hours, casual work environment, healthcare and life insurance, Simple IRA with match, professional development funds, company bonus structure, and a downtown Grand Rapids office with free parking.

    Summary:

    We're seeking a highly skilled and organized Agency Operations Manager (AOM) to join our dynamic (and fun) team. As a pivotal piece of our operational success, this role demands a professional who embodies confidence, expertise, and a results-driven mindset. With responsibilities that span executive scheduling, accounts payable and receivable, team capacity management, project management, and office management, the successful candidate will be at the heart of optimizing our business operations and propelling our agency forward.

    The AOM reports directly to the CEO, with a dotted line to the President.

    Responsibilities Include:

    • Office Management: Maintain office supplies, manage relations with office vendors, manage the conference/meeting room schedules, distribute mail, check general inboxes (phone/email), and other day-to-day miscellaneous office maintenance tasks.
    • Executive Scheduling: Efficiently manage and optimize schedules for our executive team by coordinating with clients/vendors to ensure high-value time utilization, and briefing/reminding the CEO/President about upcoming meetings and ongoing obligations (tasks).
    • Internal Events & Special Projects: Assist the marketing team with special projects which may include PR coordination, social media, securing speaking engagements, hosting events at the office, selecting and distributing client gifts, or specific personnel and organizational development initiatives.
    • Financial Oversight: Handle accounts payable and receivable with precision, creating invoices and verifying accuracy against proposals and time records, leveraging QuickBooks for financial management.
    • Bookkeeping: Reconciling the monthly credit card and banking statements, tracking budget to actual revenue and expenses, accurately gathering and invoicing reimbursable expenses, creation of the monthly profit and loss report, supporting the CPA and CFO as needed.
    • Team Capacity Management - Forecasting: Strategically forecast team capacity against open/proposed work to ensure current and future projects are adequately staffed and resources are optimally allocated.
    • Project Management: Assisting the Sales and Account Executives with the creation of project plans in Asana (our pm tool) for new clients.
    • General Executive Support: Assist the CEO and President in dealing with confidential or sensitive personnel or other organizational matters, and collaborating with them foster a success-oriented, positive, high-integrity organizational culture.

    Experience/Education:

    • At least 3 years of operations management and/or bookkeeping experience with a solid foundation in basic accounting practices and Quickbooks Online
    • Bachelor's Degree; Business Administration, Management, or Accounting preferred but not required
    • Excellent organizational skills; adaptable and able to multitask, with demonstrated resourcefulness in setting priorities
    • Strong sense of accountability, integrity, and ability to handle highly visible responsibilities
    • Strong verbal and written communication skills; ability to execute on innovative ideas. Ability to write reports and business correspondence with outstanding grammar and proofreading skills
    • Working knowledge of Asana or similar project management software
    • Marketing Agency, Marketing Automation, CRM usage experience, Harvest/Forecast experience all considered a plus
    • A "get it done" and "I'll figure it out", positive attitude
  • Gpac

    Operations Manager

    4 days ago

    Gpac Kent, United States Full time

    Job Title: Operations Manager · Location: Kent, WA · Salary: Based on experience ($120,000-$140,000+ annually) · Job Type: Full-time · About Us: gpac is represnenting a leading asphalt paving and maintenance contractor, delivering high-quality services for both commercial and res ...

  • Spectrum Health

    Investment Operations Manager

    3 weeks ago

    Spectrum Health Grand Rapids, United States Full time

    Job Summary · Hybrid role that will be responsible for the day-to-day non-investment functions of Corewell Health's investment portfolios, which include operating, defined benefit pension, and health insurance assets. Collaborate with the investment team to provide operational s ...

  • MV Transportation

    Operations Manager

    1 week ago

    MV Transportation Kent, United States

    Overview: · If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. · Responsibilities: · MV Transportation is seeking an Operations Manager will provide support, leadership an ...

  • WAXIE Sanitary Supply

    Operations Manager

    4 days ago

    WAXIE Sanitary Supply Kent, United States

    Ensure support operations are performed in compliance with company policies and procedures. Select, train, develop, and motivate managers; evaluate performance and recommend salary actions to ensure a stable and competent organization. Manage route l Operations Manager, Operation ...

  • RR Donnelley

    Manager - Operations

    3 weeks ago

    RR Donnelley Kent, United States

    Job Description · Job DescriptionCompany Description · RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative ex ...

  • Premier Pro Construction

    Operations Manager

    3 weeks ago

    Premier Pro Construction Kent, United States

    Job Description · Job DescriptionWe are seeking a highly qualified Operations Manager to assist in the day-to-day operations of our fast-growing company. This role requires a diverse individual with previous experience in Construction Management as well as Bookkeeping experience. ...

  • Premier Pro Construction

    Operations Manager

    1 week ago

    Premier Pro Construction Kent, United States

    · We are seeking a highly qualified Operations Manager to assist in the day-to-day operations of our fast-growing company. This role requires a diverse individual with previous experience in Construction Management as well as Bookkeeping experience. · This role is a Monday - Fr ...

  • R.R. Donnelley

    Manager - Operations

    1 week ago

    R.R. Donnelley Kent, United States

    Company Description · RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business ...

  • Schuler Inc.

    Operations Manager

    1 day ago

    Schuler Inc. Grand Rapids, United States

    Job Description · Job Description***This position is located in Hastings, MI, which is 45 min outside Grand Rapids*** · Responsibilities · Establish and maintain business standards for accuracy, productivity and reliability · Manage the daily functions of the business · Prepare a ...

  • Gpac

    Assistant Agronomy Operations Manager

    2 weeks ago

    Gpac Grand Rapids, United States Full time

    Gpac has partnered with a leading company in the Ag industry who is seeking out a reliable Assistant Agronomy Operations Manager to join their team. If you are someone who likes to stay busy and does not like to end up doing the same exact thing every day, then this might be for ...

  • ACRISURE

    Associate Manager, Accounting Operations

    13 hours ago

    ACRISURE Grand Rapids, United States Full time

    About the Acrisure Platform: · Acrisure's Platform began with a small group of agency partners joining together for the best interest of their clients and teams. Through collaboration and trust, they revealed the individual strengths and the extraordinary advantage at their door ...

  • Discount Tire

    DC Operations Manager

    18 hours ago

    Discount Tire Kent, United States

    Overview: Here at Discount Tire, we celebrate the spirit of our people with extraordinary pride and enthusiasm. Our business has been growing for more than 60 years and now is the best time in our history to join us. We are opening more locations every year and we are always look ...

  • Alchemy Global Talent Solutions

    Senior Operations Manager

    1 day ago

    Alchemy Global Talent Solutions Kent, United States

    Our client, a leading provider in the moving and relocation industry, dedicated to delivering exceptional service to clients, is seeking a Senior Operations Manager to join their team in Seattle. · They are seeking an operationally-minded individual with a diverse skill set to jo ...

  • MSC Industrial Direct Co., Inc.

    DC Operations Manager

    3 weeks ago

    MSC Industrial Direct Co., Inc. Grand Rapids, United States

    Build a better career with MSC. · Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations ...

  • PricewaterhouseCoopers

    Managed Services Operations

    18 hours ago

    PricewaterhouseCoopers Grand Rapids, United States

    A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Man AWS, DevOps Engineer, Operati ...

  • National Guard Employment Network

    DC Operations Manager

    1 week ago

    National Guard Employment Network Grand Rapids, United States

    Job Description · ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spou ...

  • Hope Network West Michigan

    Manager of Program Operations

    3 weeks ago

    Hope Network West Michigan Grand Rapids, United States

    Job Description · Job DescriptionWe are helping people overcome. Join us. · Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical treatment, others serve by assisting behind the sce ...

  • Ryder System

    Fleet Maintenance Operations Manager

    2 days ago

    Ryder System Grand Rapids, United States

    Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. ) · BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE · At Ryder, our most important competitive advantage is our people. · CULTURE- INTEGRITY- FAMILY · . As an Operations Supervisor, you'll be part of ...

  • KION Group

    IT - Identity and Access Management (IAM) Operations Engineer

    2 days ago

    KION Group Grand Rapids, United States

    What we offer: · Career Development · Competitive Compensation and Benefits · Pay Transparency · Global Opportunities · Learn More Here : · Tasks and Qualifications: · What You Will Do In This Role: · Monitor the SaaS supplier that will provide operational capabilities ...

  • Meijer

    IT Manager, Service Center Operations

    1 week ago

    Meijer Grand Rapids, United States

    As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community · Meijer ...