- Partners with the Talent Acquisition team to recruit, interview, hire, and train direct reports.
- Oversees the daily workflow of their department.
- Provides constructive and timely performance evaluations.
- Handles discipline and termination of employees in accordance with company policy.
- Oversee quality employment programs, ensuring all contract and grant requirements are met accurately and timely.
- Thoroughly review, understand, and implement contracts and or service guidelines for all assigned programs.
- Ensure all documentation and related activities are current, accurate, and in compliance.
- Ensure documentation is completed, secured, and maintained in appropriate data management systems.
- Meet or exceed projected revenue or billable hour goals and net margin goals for all assigned areas.
- Seek new sources of revenue that fulfill Goodwill's mission and align with strategic plan.
- Provide input in preparation of the annual budget for delivery of services provided.
- Develop and implement proposals for new services.
- Maintain agency and participant confidentiality.
- Establish and maintain good working relationships with participants, referral agencies, education partners, community partners, and all team members.
- Assist with grant proposals and report development, including research, data collection, writing, and supporting materials.
- Provide consultation, motivation, and leadership to assigned program staff.
- Provide training and oversight necessary to minimize data entry errors.
- Conduct marketing and effective communications as a liaison and advocate with referral agencies, community leaders, government agencies, employers, and other stakeholders.
- Promote services that help participants reach their highest level of independence according to their service goals.
- Model and training appropriate work behaviors and interpersonal skills.
- Consistently perform all duties within the framework of our Core Values.
- Visionary: Built a state of the art workforce development programs.
- Strategic partnerships: Build strong relationships with key stakeholders, local partners and employers.
- Be a champion for our participants: Lead the ongoing support and guidance to individuals as they navigate career exploration, skill development, and job placement.
- Lead a passionate team: Motivate and inspire a multifaceted and diverse team to deliver exceptional services and achieve program goals.
- Become a data-driven leader: Track program success and identify areas for improvement to ensure long-term sustainability.
- Business Acumen: Experience in employment program services administration, within our community human service system, employment policies, rules, procedures, and practices.
- Drive for Results: Successfully developed and implemented workforce programs for individuals with disabilities and/or disadvantages.
- Build and Develop Team: Managed and developed a diverse staff promoting a positive and productive team.
- Managerial Courage: Utilizes interpersonal, negotiation, and organizational skills to demonstrate critical thinking for effective decision-making.
- Manager Agility: Handles multiple priorities in demanding conditions.
- Customer Focus: Uses effective communication with all internal and external customers, including presentation skills to senior level management.
- Continuous Improvement: Open-minded, with flexibility to improve quality of output to deliver established business objectives.
- Accountability: Commitment to the mission and values of Goodwill and the individuals we serve.
- Proficient in Microsoft Office and willingness to learn and use databases.
- Bachelor's degree in social services , social work, psychology, or related field. Master's degree is preferred.
- Proven experience in a leadership role within employment services or programs, with a track record of successful program development and management is prefered.
- Five years of related experience in social services , social work, psychology, or related field. Two years of management experience is required.
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Director of Vocational Services - Madison, United States - Goodwill Industries of South Central Wisconsin
Description
General Summary:The Director role works closely with the CEO and the executive team. This position is responsible for leading Goodwill's mission related to vocational employment services, and education programs to advance the Mission Development strategic priorities. This includes oversight of a variety of sector-based training programs, strategic employer partnerships, and overseein a multifaceted and diverse team. This position will lead integrated project teams to achieve workforce development strategies and objectives.
Supervisory responsibilities:
Required Work experience with the following trades:
Required education and/or work experience:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment.? Must be able to clearly communicate, identify, analyze, and assess details.? Ability to move around our facilities and lift, push or pull up to 20 lbs.
Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity Employer:
Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected military or veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
