Debt Collector - Calabasas, United States - Cedar Financial

Cedar Financial
Cedar Financial
Verified Company
Calabasas, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

Responsibilities:


  • Keep track of assigned accounts to identify outstanding debts
  • Plan course of action to recover outstanding payments
  • Locate and contact debtors to inquire of their payment status
  • Establish & maintain relationships with carriers and customers
  • Handle questions and complaints
  • Investigate and resolve discrepancies
  • Create trust relationships with debtors when possible to avoid future issues
  • Update account status and database regularly
  • Comply with requirements when legal action is unavoidable
  • Able to work individually and as a team to meet monthly goals.
  • Communicate with customers with past due accounts via telephone or written communication
  • Maintain the highest level of compliance with all company policies and procedures
  • Follow all state and federal collection laws
  • Negotiate and collect payments for delinquent customers
  • Provide regular reporting to supervisor
  • Willingness to learn new skills
  • Accurate and detailed data entry
  • Resultsdriven, motivated and multitasker
  • Ability to communicate effectively both verbally and in writing
  • Excellent work ethic
  • Manage and maintain accounts of all customers
  • Answer customer questions regarding problems with their accounts
  • Arrange for debt repayment or to establish repayment schedules, based on customers' financial situations

Qualifications

  • Experience in working with targets and tight deadlines
  • Working knowledge of MS Office
  • Excellent communication and people skills

Competencies we look for:


  • Apt in negotiating and persuading
  • Great customer service skills
  • Ability to multitask
  • Organization skills
  • Team Player
  • Positive attitude
  • Willing to go above and beyond
  • Good grammar and spelling
  • Stable employment history

Benefits:


  • 401(k)
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Vision insurance

Pay:
$ $18.00 per hour


Work setting:

  • Office

Work Location:
In person

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