Technical Support Analyst - Boston - Hub Technology Group

    Hub Technology Group
    Hub Technology Group Boston

    6 hours ago

    Part time
    Description

    Technical Support Analyst

    This is a 3-6 month contract position for a Technical Support Analyst. The role will be based in Boston and requires local candidates only.

    About the Role

    • We are seeking an experienced technical support professional with strong customer service skills.
    • The ideal candidate will have a strong background in IT, including experience with software, hardware, and applications.

    We need someone who can multi-task and prioritize well to manage our helpdesk tickets efficiently. A good problem-solving ability is also crucial as you would be dealing with various technical issues on a daily basis.

    Tech Stack:

    • Familiarity with Service Now,
    • A variety of Microsoft products such as Windows Active Directory & Exchange,
    • ,
    • Cisco hardware along with security solutions like encryption and VPNs , CITRIX DCHP VDI VMware SCCM ,

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