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    Management Analyst III - Newark, United States - DelDOT

    DelDOT
    DelDOT Newark, United States

    3 weeks ago

    Default job background
    Description
    Introduction

    Make a Difference with DHSS\rOur mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations.

    We prioritize personal and family independence by assisting individuals and families in a variety of life areas.\rWe offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today.

    DHSS is a great place to kick-start your profession.\rFor more information, please visit today\r
    Summary Statement

    This position will be responsible for highly complex and varied interdepartmental management studies and/or performing complex analysis of statewide multidisciplinary operational issues, while making recommendations and suggestions on alternatives for proper course of action to leadership.

    Plan, develop, and conduct varied statistical studies on departmental operations and other areas of interest.

    Examples of primary responsibilities will include leading and directing various special projects and management studies, analyzing and evaluating data to determine goals/objectives of projects.

    This position will review and analyze performance metrics, volume and workloads, as well as statewide processes, policies, procedures and systems to make recommendations for efficiencies.

    Manage contracts, function as electronic medical record subject matter expert, and hold fiscal responsibilities.\r
    Essential Functions

    Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class.

    Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

    \r\r\r


    Interviews agency staff, observes work processes and gathers data relating to operational and managerial practices and procedures for use in evaluating services provided and/or determining compliance to goals and objectives.

    \r


    Reviews, performs statistical analysis and interpretation of collected data relating to policies, procedures, organization, managerial and operational practices; Defines and may make recommendations for correcting problems.

    \r

    Analyzes data gathered and develops solutions or alternative methods of proceeding.\r

    Analyzes and evaluates the effectiveness of operations in meeting established goals and objectives.\r

    Provides technical assistance in understanding and developing management objectives and controls for resolution of issues and concerns.\r

    Studies pertinent background material such as legislation, administrative orders and regulations.\r


    Makes recommendations for and assists in the implementation of new techniques or procedures to improve methods of operations, strengthen controls, and effectively utilize resources.

    \r

    Documents findings of studies and prepares recommendations for implementation of new systems, procedures, or organizational changes. \r

    May supervise administrative support and/or paraprofessional staff. Supervision is exercised over at least two or more merit full time positions per the Merit Rules. The elements of supervision include planning, assigning, reviewing, evaluating, coaching, training, recommending hire/fire and discipline.\r\r
    Job Requirements
    JOB REQUIREMENTS for Management Analyst III \rApplicants must have education, training and/or experience demonstrating competence in each of the following areas:\r\r


    Three years experience in conducting studies which includes evaluating operations, programs, services, policies and procedures to determine efficiency, effectiveness, whether goals and objectives are met and compliance with laws, rules, regulations, policies and procedures.

    \r

    Three years experience in descriptive statistics such as the mean, median, mode or standard deviation. \r

    Three years experience in interpreting laws, rules, regulations, standards, policies, and procedures. \r


    Six months experience in designing studies which includes determining study goals and objectives, information needed, data sources, sampling and collection methods.

    \r


    Six months experience in making recommendations for continuation or changes to operations, programs, services, policies or procedures based on findings.

    \r

    Six months experience in narrative report writing. \r

    Knowledge of inferential statistics such as correlation, t-tests, f-tests or analysis of variance. \r\r
    Conditions of Hire
    Applicants must be legally authorized to work in the United States.

    The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

    For more information refer to ourJob Seeker Resources.\rDHSS does not provide employment-based sponsorship.\r
    Benefits
    To learn more about the comprehensive benefit package please visit our website at \r
    Selection Process

    The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.

    It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.

    For education and training, list name of educational provider, training course titles and summary of course content.

    Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.\rOnce you have submitted your application on-line, all future correspondence related to your application will be sent via email.

    Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab \r
    Accommodations
    Accommodations are available for applicants with disabilities in all phases of the application and employment process.

    To request an auxiliary aid or service please call TDD users should call the Delaware Relay Service Number for assistance.\rThe State of Delaware is an Equal Opportunity employer and values a diverse workforce.

    We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.

    \r

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