- At K Charles & CO Salons and Salon Syzygy you are the first and last point of contact for every guest's visit. You are the "concierge" of K Charles & CO Salons and Salon Syzygy. You are to exceed each guest's expectations - their experience begins when they make that first phone call or walk in the door. Your ability to welcome with sincerity, to assure timely service, and provide personal attention to each guest's needs is critical.
- You are responsible for efficiently selling products, hours, up selling service, and closing retail sales. You are the front line for generating lucrative gift certificate sales and accurately reserving dates and times for services. Your knowledge and ability to assist guests with appropriate information regarding Aveda products will support an overall positive guest experience.
- Associate:
- Hourly Pay: $12-$13
- Annual Raises may be awarded based upon performance and company profitability.
- Potential for retail sales bonus
- Part Time hours per week) and Full Time hours per week) positions available. Overtime may be necessary, depending upon the needs of the company and/or to fill in for under-staffing.
- Health Insurance, 401 K and other company benefits as outlined in benefits package.
- Company-paid training which may require travel.
- High School or equivalent education
- Retail Sales / Service, Call Center, and/or Customer Service experience a plus
- Excellent references and background check
- Basic computer skills (will train on Millennium software) and phone skills
- Knowledge of customer service etiquette (will train in Aveda protocols)
- Work Mon- Sat, varied shifts.
- Walk and/or stand most of the workday
- Perform light cleaning duties such as dusting shelves and arranging product
- Stock shelves as needed
- Ability to lift/move 20 to 30 pounds of product
- Ability to perform phone/computer tasks from seated position for most of an 8-hour day when assigned
- Excellent customer service skills and friendly, personable nature
- Consistent positive attitude toward guests, as well as team members
- Willingness to accept constructive criticism and guidance as a gift
- Dependability and reliability
- Ability to multi-task and work well with minimum supervision
- Maintain a patient, cheerful demeanor at all times
- High energy motivated to provide quality service and promote product sales
- Love of retail sales and desire to excel in this skill
- Greet guest, coordinate services and accept payment at completion
- Complete on-site appointment scheduling (reservations)
- Possess in-depth knowledge of Aveda products in order to educate, inform, and retail product (training is provided)
- Constant awareness of guest/service provider interaction
- Open/close Salon/Institute according to shift assigned
- Use of proper verbiage at all times
- Deal with front desk, retail sales, and scheduling stress
- Convert client needs into appointment reservations or sale of product
- Confirm upcoming appointments and reschedule when necessary
- Awareness of team-member time management challenges
- Coordinate services according to company policy
- Troubleshoot and problem-solve scheduling challenges
- Provide accurate directions to all locations
-
Guest Service Agent
1 week ago
HRI Properties San Antonio, United States Regular Full timeJOB SUMMARY · Check in and check out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry. · JOB DUTIES · • Arrive at scheduled start time in appropriate uniform and ready ...
-
Guest Service Supervisor
3 weeks ago
Drury Hotels Company, LLC San Antonio, United StatesServe as the happy, helpful face of our hotel to guests entering and departing our front door. Ensure exceptional, positive experiences for our diverse team members and guests. Assist guests in a friendly, efficient, courteous, and professional manne Guest Service, Supervisor, Se ...
-
Guest Service Agent
6 days ago
Drury Hotels Company, LLC San Antonio, United StatesProperty Location: · 105 South St. Mary's Street - San Antonio, Texas 78205 · You belong at Drury Hotels. · Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a pl ...
-
Guest Services Supervisor
3 weeks ago
Drury Hotels Company, LLC San Antonio, United StatesServe as the happy, helpful face of our hotel to guests entering and departing our front door. Ensure exceptional, positive experiences for our diverse team members and guests. Assist guests in a friendly, efficient, courteous, and professional manne Guest Services Supervisor, Gu ...
-
Guest Service Agent
1 day ago
Hilton Garden Inn San Antonio Downtown San Antonio, Texas, United States PermanentAbout Us: · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a Pe ...
-
Guest Service Supervisor
3 weeks ago
Drury Hotels Company, LLC San Antonio, United StatesProperty Location: · 105 South St. Mary's Street - San Antonio, Texas 78205 · You belong at Drury Hotels. · Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a pl ...
-
Guest Services Supervisor
3 weeks ago
Omni Hotels San Antonio, United StatesLocation · La Mansion del Rio · The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio. It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor's Pa ...
-
Guest Service Agent
3 weeks ago
Drury Hotels Company, LLC San Antonio, United StatesProperty Location:105 South St. Mary's Street - San Antonio, Texas 78205 Guest Service, Hotel, Agent, Service, Guest, Retail ...
-
Central Guest Services
6 days ago
Sonder San Antonio, United StatesSonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014 and headquartered in San Francisco, Sonder is making a world of better s ...
-
Guest Services Manager
21 hours ago
Air Education and Training Command San Antonio, United StatesSummary This position will be assigned to JBSA Lackland Lodging This is a regular part-time category position with guaranteed 20 hours per week, may work up to 40 hrs./week. Employees appointed to a regular category position are eligible for benefits. Responsibilities Responsible ...
-
Guest Services Supervisor
3 weeks ago
Omni Hotels & Resorts San Antonio, United StatesThe Guest Services Supervisor represents the hotel at the main entrance by greeting guests in an enthusiastic and courteous manner. Maintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure ample space for passen Guest Services Supervisor, Gu ...
-
Guest Service Rep
5 days ago
Schulte Boutique + Lifestyle San Antonio, United StatesJob Description · Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the ...
-
Guest Services Manager
6 days ago
Wyndham Hotels & Resorts San Antonio, United States** Guest Services Manager** · Location: San Antonio, TX, US · Property Name: La Quinta by Wyndham San Antonio - Airport Req Id: 14609 · La Quinta by Wyndham is now seeking a Guest Services Manager to join our team at the La Quinta by Wyndham San Antonio - Airport location in S ...
-
Guest Service Agent
5 days ago
Drury Hotels Company, LLC San Antonio, United States Part timeServe as the happy, helpful face of our hotel to guests entering and departing our front door. Ensure exceptional, positive experiences for our diverse team members and guests. Assist guests in a friendly, efficient, courteous, and professional manne Guest Service, Agent, Part Ti ...
-
Guest Service Agent
1 hour ago
Pyramid Global Hospitality San Antonio, United StatesProperty · About Us · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commit ...
-
Guest Service Rep
2 days ago
Schulte Companies San Antonio, United StatesSchulte Companies - 603 Navarro Street [Front Desk Agent / Concierge] As a Guest Service Representative at Schulte Companies, you'll: Greet guests and provide exceptional customer service; Handle guest inquiries and complaints; Process reservations and check-ins; Assist with lugg ...
-
Guest Service Attendant
3 weeks ago
Troon Golf, L.L.C. San Antonio, United StatesLa Cantera Golf Club is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon. · Key Responsibilities: · * ...
-
Guest Service Team Member
5 days ago
Wingstop Restaurants San Antonio, United StatesWingstop West Ave - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, ...
-
SWT Guest Services Ambassador
21 hours ago
SeaWorld Entertainment Inc San Antonio, United StatesSEASONAL POSITION · At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from ar ...
-
SWT Guest Services Ambassador
1 week ago
SeaWorld San Antonio San Antonio, United StatesSEASONAL POSITION · At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from ar ...