- Follow Moments of Service or Forbes standards during every interaction with guests
- Provides our guests with an exceptional arrival and departure experience that makes them feel welcome
- Engages the guest to provide superior guest service
- Ensures the valets are staged to maximize the guest experience
- Manages the traffic at the front of the hotel
- Coordinates activity in the drive with the Bell Attendant to ensure timely delivery of luggage and Valet Attendants of guest vehicles
- Conduct key audit with the Valet Attendant at the end of each shift
- Maintains the cleanliness of the front of the hotel
- Notifies the Front Desk and Guest Services of VIP arrivals whenever possible
- Loads the baggage in the cars or taxis for departing guests
- Maintains a clean and orderly appearance of the work area at all times.
- Previous customer service experience
- Previous valet experience preferred
- Excellent grooming and body language to represent the brand
- Ability to work outdoors in all weather conditions
- Ability to lift 50 lbs frequently and work on feet entire shift
- Ability to drive manual and automatic transmission preferred
- Must have a valid in state driver's license
- Must have an excellent driving record (less than 2 moving violations in the last two years)
- Must be at least 21 years of age
- Must have alcohol training certification (TABC)
-
Park Services Supervisor
2 days ago
Six Flags Fiesta Texas San Antonio, United StatesPark Services Supervisor · Job Type: Part Time - Seasonal · Pay Rate: $17/hr. · Category: Operations · Location: Six Flags Fiesta Texas in San Antonio, TexasWHAT WE PROVIDE: · This is a seasonal position at Six Flags Fiesta Texas, in San Antonio, TX. It features a competitive ho ...
-
Supervisor, Serviceability
2 weeks ago
Spectrum San Antonio, United StatesActively and consistently support all efforts to simplify and enhance the customer experience. - Handle complex customer issue escalations per established policies, procedures and guidelines. - Guide staff in determining location serviceability and b Supervisor, Customer Experien ...
-
Service Supervisor
1 week ago
Education Realty Trust Inc. San Antonio, United StatesOversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality. · JOB DESCRIPTION · * Assists and ...
-
Supervisor Custodial Services
1 week ago
H-E-B Grocery Company, LP San Antonio, United StatesCustodial Supervisor, you will supervise a large group of Custodial Partners and vendors who maintain H-E-B's corporate office facilities and outlying satellite facilities. Once you're eligible, you'll become an Owner in the company, so we're looking Custodial, Supervisor, Grocer ...
-
Guest Services Supervisor
1 week ago
Omni Hotels & Resorts San Antonio, United StatesThe Guest Services Supervisor represents the hotel at the main entrance by greeting guests in an enthusiastic and courteous manner. Maintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure ample space for passen Guest Services Supervisor, Gu ...
-
Guest Services Supervisor
1 week ago
Drury Hotels Company, LLC San Antonio, United StatesServe as the happy, helpful face of our hotel to guests entering and departing our front door. Ensure exceptional, positive experiences for our diverse team members and guests. Assist guests in a friendly, efficient, courteous, and professional manne Guest Services Supervisor, Gu ...
-
Park Services Supervisor
1 week ago
Six Flags Fiesta Texas San Antonio, United StatesPark Services Supervisor · Job Type: Part Time - SeasonalPay Rate: $17/hr. Category: OperationsLocation: Six Flags Fiesta Texas in San Antonio, Texas · WHAT WE PROVIDE: · This is a seasonal position at Six Flags Fiesta Texas, in San Antonio, TX.? It features a competitive hourly ...
-
Service Sr Supervisor
1 week ago
Citigroup Inc. San Antonio, United StatesLead and develop a team of 15-25 care professionals and ensure they consistently meet performance metrics and provide effective customer service to Citis clients. Develop leaders and their skill set and provide growth opportunities through guidance Supervisor, Officer, Customer S ...
-
Service Sr Supervisor
1 week ago
Citigroup Inc. San Antonio, United StatesThe Service Sr. Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to ensure the best in class customer care focused on building and retainin ...
-
Field Service Supervisor
1 week ago
Pro-Vigil Surveillance Services San Antonio, United StatesPro-Vigil is searching for motivated, customer-focused individuals who want to join our growing team as a Field Services Supervisor. In this role, you will lead and develop a team of salaried field technicians across the United States. You will be responsible for engaging your te ...
-
Field Service Supervisor
1 week ago
Pro-Vigil Surveillance Services San Antonio, United StatesPro-Vigil is searching for motivated, customer-focused individuals who want to join our growing team as a Field Services Supervisor. In this role, you will lead and develop a team of salaried field technicians across the United States. You will be responsible for engaging your te ...
-
Member Services Supervisor
1 week ago
Crunch Fitness San Antonio, United StatesBenefits:Bonus based on performance · Employee discounts · Free uniforms · Opportunity for advancement · Training & development · The Crunch Member Services Supervisor (MSS) will assist with the delivery of an amazing Crunch Member Experience, through a successful operation of th ...
-
Service Sr Supervisor
1 week ago
Citigroup Inc San Antonio, United StatesThe Service Sr. Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to ensure the best in class customer care focused on building and retainin ...
-
Guest Services Supervisor
1 week ago
Drury Hotels San Antonio, United StatesProperty Location: · 105 South St. Mary's Street - San Antonio, Texas 78205 · You belong at Drury Hotels. · Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place ...
-
Service Desk Supervisor
5 days ago
ASM Research, An Accenture Federal Services Company San Antonio, United StatesResponsible for supporting the client/program to ensure services are delivered to meet customer business needs and expectations. Directs and supervises staff which are responsible for first level technical support, documentation, tracking, escalation, and follows up of all client ...
-
field services supervisor
2 days ago
Pro-vigil San Antonio, United StatesJob Description · Job Description POSITION SUMMARY · Pro-Vigil is searching for motivated, customer-focused individuals who want to join our growing team as a Field Services Supervisor. In this role, you will lead and develop a team of salaried field technicians across the United ...
-
Patient Business Services Supervisor
1 week ago
University Health System- San Antonio San Antonio, United StatesPOSITION SUMMARY/RESPONSIBILITIES · The Physician Billing and Collections (PBS) Supervisor will be a hands-on, working leader responsible for assisting the Manager and Assistant Director of Patient Business Services with coordinating efforts within the physician billing and coll ...
-
Supervisor - Home Care Services
5 days ago
Legacy Home Health Agency San Antonio, United StatesJob Description · Job DescriptionSalary: $20.00 to $25.00 per hour · We are hiring PAS Field Supervisors to conduct supervisory visits for our clients in their homes. · Legacy Home Health Agency is proud of our continuous service to our South Texas families for more than 20 years ...
-
Ride Operations Managerial Supervisor
2 days ago
Six Flags Fiesta Texas San Antonio, United StatesRide Operations Managerial Supervisor · Job Type: Part- time · Pay Rate: $20/hr. · Category: Operations · Location: Six Flags Fiesta Texas in San Antonio, TexasWHAT WE PROVIDE: · This is a Ride Operations Managerial Supervisor position at Six Flags Fiesta Texas, in San Antonio, T ...
-
Baptist Health System San Antonio, United States Full time**Summary** · The Behavior Health Counselor is primarily responsible for monitoring services and providing community support services and therapeutic services. · The The Behavior Health Counselor uses a basic knowledge of diagnostic characteristics, symptomology of primary mental ...
Guest Services Supervisor - San Antonio, United States - Omni Hotels
Description
LocationLa Mansion del Rio
The Omni La Mansion del Rio is ideally nestled along the historic Riverwalk among the banks of the Paseo del Rio in downtown San Antonio.
It is within easy walking distance of the famous Alamo, El Mercado, La Villita District, Spanish governor's Palace, San Antonio Convention Center and other well-known landmarks.
Omni La Mansion del Rio's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service.
If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.
Job DescriptionSummary:
The Guest Services Supervisor represents the hotel at the main entrance by greeting guests in an enthusiastic and courteous manner.
Maintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure ample space for passenger and luggage loading and unloading and offers luggage assistance to all guests.
ResponsibilitiesResponsibilities:
Requirements:
The EEO is the Law poster and its supplement are available using the following links:
EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to