Patient Services Representative, Obgyn - Dover, United States - Wentworth-Douglas Hospital

Wentworth-Douglas Hospital

Verified Company

Dover, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

About Us

Wentworth Health Partners (WHP), an affiliate of Wentworth-Douglass Hospital and member of Mass General Brigham Medical Group, is a multispecialty group practice providing the highest quality patient care and services that range from wellness and illness prevention to testing, treatment and care of complex medical conditions. Our network offers primary care, specialty care, and other services at locations throughout the New Hampshire and Southern Maine Seacoast Region.
At WHP, we value people who contribute to patientcentered care that enhances community health; we recognize and reward those who share our values and transform our patients' lives. We invite you to explore opportunities, cultivate community wellness, and experience professional growth join our team today

Location

We are seeking a fulltime, 40hour Patient Services Representative to support our OB/GYN team onsite Monday through Friday, 8:30am to 5:00pm. Wentworth Health Partners OB/GYN & Infertility practice is located at 15 Old Rollinsford Road, Suite 102, Dover, NH 03820.
This practice offers comprehensive, personalized care for all stages of a woman's life in an atmosphere of privacy and trust. Our team of expert providers and specialists take a thoughtful approach to provide highquality compassionate care in the areas of Obstetrics, Gynecology, Urogynecology, Infertility and LGBTQ+ care.
Are you ready to bring your skills to this practice and join us in driving medicine forward?

Role Overview

Our Patient Service Representatives play an integral part in the operations of our communitybased physician practices. Dedicated to administrative support, these Representatives serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience that exceeds our patients' expectations.
We are looking for wellrounded customer service professionals who can multitask, prioritize, and thrive in a highvolume outpatient setting
Leading up to the patient visit, Patient Service Representatives schedule all appointments.
During the patient's visit, the focus is checkin, which includes greeting patients, answering all of their questions, collecting copayments, and assisting with any previsit paperwork/forms.
At the conclusion of the visit, during checkout, Patient Service Representatives are tasked with the completion of forms and scheduling followup appointments, tests, and/or procedures.
Other duties include fielding all incoming telephone calls and triaging appropriately, performing referral/diagnostic/lab orders processing duties, monitoring patient flow and waiting room activity, and providing general support to practice leadership, clinicians, and peers.

Qualifications

Qualifications

High School Diploma or equivalent required
24 years' experience in healthcare or customer service, preferably in a medical office setting.
Demonstrated knowledge of medical terminology preferred.
Strong computer skills

EEO Statement

Primary Location:
NH-Dover-WDH 15 Old Rollingsford Rd

Work Locations:

WDH 15 Old Rollingsford Rd

15 Old Rollingsford Rd

Dover03820

Job:
Administrative Support

Organization:
Wentworth-Douglass Hospital(WDH)

Schedule:
Full-time

Standard Hours:40

Shift:
Day Job

Posted
Shift Description:40 hrs., M-F, 8:30 AM - 5 PM

Employee Status:
Regular

Recruiting Department:
Wentworth-Douglass Hospital

Job Posting:
May 24, 2024