Associate Chief Nursing Officer, Ambulatory - Worcester, MA, United States - Other Executive

Description

Tenet Healthcare Corporation (


NYSE:
THC) is a diversified healthcare services company headquartered in Dallas.

Our care delivery network includes United Surgical Partners International, the largest ambulatory platform in the country, which operates or has ownership interests in more than 480 ambulatory surgery centers and surgical hospitals.

We also operate 58 acute care and specialty hospitals, approximately 160 other outpatient facilities, a network of leading employed physicians and a global business center in Manila, Philippines.

Our Conifer Health Solutions subsidiary provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers, and other clients.

Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve.

Massachusetts Group - Saint Vincent Hospital

For more than 100 years, Saint Vincent Hospital, a 297-bed facility, has provided high-quality health care to Worcester and surrounding communities.

As we've grown, we've remained a leader in our central Massachusetts community by adopting new treatments and expanded services to truly be a place where your family can receive all the care they need.

From newborns to seniors, we can give you the quality care you deserve.

At Saint Vincent Hospital, we believe you should have access to the treatments you need without having to travel far from home.

We are proud to have been the first hospital in central Massachusetts to offer robotically assisted surgical procedures and minimally invasive, computer-assisted joint replacements.

Saint Vincent Hospital offers a whole new experience in health care.

By combining our advanced, state-of-the-art facility with our commitment to providing the best quality of life to the many members of our Worcester community.

Saint Vincent Hospital excels at offering the best care in a friendly atmosphere.

From our advanced heart and vascular services, to our comprehensive orthopedics and rehabilitation programs, and from our robust surgical facility including our da vinci robot and vascular hybrid room , to our comfortable and compassionate women & infants programs – you don't have to travel far for high-quality health care: Among the distinctions that we have received include our designations as a Blue Distinction Center for Cardiac Services, Bariatric Surgery, and both Knee and Hip Replacement.

This honor, bestowed by Blue Cross and Blue Shield, recognizes health care facilities with proven expertise in delivering specialty care.

We are honored that the care we give has been noticed, but above all we are proud of the difference that our care has made in the lives of those we treat.

The Associate Chief Nursing Officer is responsible for assisting the Chief Nursing Officer in planning, implementing and evaluating the nursing services to ensure the delivery of adequate and competent patient care.

In the absence of the Chief Nursing Officer, the Associate Chief Nursing Officer has responsibility for the Nursing Supervisors, Nursing Directors and Clinical Education.

He/she functions as an expert nurse who facilitates the development of the Nursing areas.

Facilitates mechanisms designed to guide the provision of nursing care required for all patients.

Participates in the design and development of systems compatible with the ANA Code of Ethics, Nursing standards, the goals and resources of the organization, and changing societal/community needs and patient/family expectations.

Assists CNO with developing, maintaining, and evaluating organizational planning systems to facilitate the delivery of patient care services.
Assists with the development of standards of nursing practice and standards of care with nursing leaders.

Promotes the integration of applicable contemporary management and organizational theories, nursing and related research findings, and practice standards and guidelines into the planning process.

Assists and supports staff in developing and maintaining competency in the planning and management of transitions.
Advocates integration of policies into action plans for achieving desired client-centered outcomes.

Utilizes clinical, human resource, and financial data to appropriately integrate standards of nursing and patient care, facilitating continuity across a continuum.

reporting managers and staff are fully informed on organization issues and development; collaborates with other departments relative to changes originating within the nursing department that potentially impact their individual operations.

Provides training and coaching to managers and staff for the selection of qualified candidates. Adheres to facility policies and procedures as well as utilizes facility departmental resources for management of operations.

Provides a leadership role in professional, community, and governmental bodies that shape healthcare policy, thereby contributing to the development of the health care delivery system, and better health care for society.

Provides leadership direction in the identification of clinical nursing goals and directions.

Collaboratively participates with nursing leaders in the development and implementation of systems and processes to achieve clinical and administrative goals.

Evaluates and revises the systems and processes of organized nursing service to enhance achievement of identified, desired client/family-centered outcomes.

Provides leadership and support to nursing management in critical thinking, conflict management, and problem solving.

Ensures the ongoing evaluation and innovation of services provided by organized nursing services and the organization as a whole.

Supports the research process, dissemination, and utilization of research findings in the areas of nursing, health, and management systems.

Serves as a professional-role model and mentor to motivate, develop, recruit, and retain staff and future nurse administrators.
Promotes an environment for harmonious relationships among personnel, medical staff, patients and others.

Systematically evaluates the quality and effectiveness of nursing practice and nursing administration.
Ensures processes for viability of performance improvement programs.
Identifies key quality indicators for monitoring and evaluating.
Demonstrates knowledge of the legal aspects and liabilities of nursing practice. Ensures that all staff members' function within the legal boundaries and guidelines established by the state nurse practice act.

Assists CNO in assuring that nursing leadership and nursing staff are aware of current standards, policies and procedures and compliance are met.

Visits nursing units regularly to ascertain quality of patient care and contentment of staff.

Evaluates his/her own performance based on professional practice standards, relevant statutes and regulations, and organizational criteria.
Engages in self-performance appraisal on a regular basis, identifying areas of strength as well as areas for professional/practice development
Takes action to achieve goals during performance appraisal.

Acquires and maintains current knowledge in administrative practice.
Networks with peers in state/region/corporate to share ideas and conduct mutual problem solving.
Collaborates with nursing staff at all levels, interdisciplinary teams, executive officer, medical staff, and other stakeholders.

Collaborates with nursing staff and other disciplines at all levels in the development, implementation, and evaluation of programs and services.

Collaborates with the human resources staff to develop and implement recruitment and retention programs for staff.
Provides the opportunity for ongoing communication between self and staff.
Collaborates with other providers of nursing/patient care within the delivery system for provision of seamless delivery of services.

Maintains an awareness of community standards for hospital procedures and policies; Maintains privacy, confidentiality, and security of patient/client, staff, and organizational data.

Fosters a non-discriminatory climate in which care is delivered in a manner sensitive to socio-cultural diversity.
Supports the system to address ethical issues within nursing and the organization.

Participates in the development, implementation, and use of a system for preventing and reporting abuse of patients, patient's rights, and incompetent, unethical, or illegal practices by health care providers.

Acts as the Patient Ombudsman to facilitate all communications with patients and when appropriate to their families to comply with organization's duty to inform patients about the outcome of care per regulatory standards.

Accepts supervisory responsibility for department functions and promotes hospital-wide leadership image.
Confers with nursing supervisors and Directors on tour of duty to assess status of nursing department. Follows policy and procedure for recruitment and interviewing of potential new hires.
Responsible for monitoring competency levels of employees and providing staff development through education.
Conducts monthly staff meetings, keeps minutes and attendance logs on file.
Submits all completed employee performance reviews to Human Resources in a timely manner.
Documents clearly all disciplinary action and submits originals to Human Resources while keeping copies in departmental file.

Attends nursing, hospital, and medical staff meetings as requested and reports agenda discussions, recommendations, and approvals to the CNO.

Responsible for employee knowledge and comprehension of all hospital and departmental policies and procedures.
Ensures up-to-date reference materials for staff to meet current standards of practice (i.e., The Assistant Chief Nursing Officer has responsibility for complying with all policies and procedures that pertain to HIPAA including the minimum necessary requirements for this position.

As part of the requirements for this position, this employee has access to the entire medical record for the purposes of improving clinical staff performance.

Activities include review of staff documentation, assessments and diagnostic reports to enable processes for improving staff competency.

The disclosures or requests that occur on a routine or recurring basis include:

information regarding staff documentation of assessments and nursing care to the clinical staff, managers, risk manager and/or Chief Nursing Officer.

The ACNO makes these disclosures for the purpose of identifying staff training/management issues and developing interventions to meet the identified needs.

Criteria established for the PHI disclosures/requests is based upon individual clinical staff performance indicators as necessary.


The Assistant Chief Nursing Officer:
Understands individual role in the HICS Structure.

Serves as a clinical resource to nursing personnel, patients, and significant others, providing consultation as needed through sharing of expertise, providing information, demonstrating technical skills, and relating theoretical concepts to clinical practice.

Participates in interdisciplinary rounds and provides guidance in the delivery of nursing care.
Acts as a preceptor to affiliating graduate nursing students involved in CS programs as requested.
Responsible for the selection and preparation of all educational materials purchased by the hospital.

Collaborates with Nursing Directors in developing, monitoring and revising clinical indicators, especially in the area of applying statistical tools and analysis.

As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service.

Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage.

We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders.

In this regard, we have identified core competencies that will enable a leader to succeed at Tenet, and have defined them within the following five areas critical to performance:
plans to reduce noise in patient areas at night).
Promotes "systems thinking" as a value in the nursing organization. implements shared governance councils).

Considers impact of nursing decisions on the healthcare organization as a whole (e.g., Provides leadership in building loyalty and commitment throughout the organization (e.g., builds career development path for high performing staff).

Formulates objectives, goals, and specific strategies related to the organization's mission and vision (e.g. participates in preparing the budget with cost improvements in nursing departments).
Represents nursing/patient care issues within the organization's governance and medical staff structures (e.g. actively participates in governing board by presenting a monthly nursing report).
Represents nursing/patient care in strategic planning and quality initiatives with the governing body (e.g., Monitors and evaluates quality through public reported measure (e.g. core measures, nurse sensitive patient outcomes, infection control, VBP risk protection, etc.) in collaboration with the facility DCQI and ICP, as well as national resources.
Supports the development of a facility wide patient safety program (e.g.

zero never events; reduced falls with injury, reduced facility acquired pressure ulcers, etc.; Designs safe clinical systems, processes, policies and procedures.

Apply Financial Insights
Allocates nursing resources based on measurement of patient acuity/care needed (e.g. meets JC conditions of participation for nursing services).

Effectively communicates with all internal and external constituents, including staff, colleagues, and physicians (e.g., holds weekly staff meetings with Department Directors, routinely rounds with physicians).

immediately addresses a conflict situation between a nurse and physician to a positive outcome).
Actively networks and creates peer relationships with other internal and external nursing leaders (e.g. leadership role in industry organizations, actively mentors, etc.).

Understands and articulates patient care standards reflected in federal and state regulation, TJC, the state Nurse Practice Act, and organizational policies and procedures.

Supports and embraces role in the adoption of EMR within facility and successfully implements within SWB budget.

Recognizes the utility of nursing involvement in the planning, design, choice and implementation of information systems in the practice environment.

Monitors and evaluates service indicators (Press Ganey Patient Satisfaction Reports) and implements action plans in collaboration with related team members at the facility level (e.g., Actively facilitates Physician satisfaction survey, monitors results and collaborates with facility team members to develop and implement action plans (e.g., Monitors and evaluates results of annual Employee Satisfaction Survey and collaborates with related team members to develop and implement action plans (e.g.

, meets targets for People pillar for nursing including turnover,
Effective facility level competency program (e.g., meets JC requirements for unit-based competency across the continuum of care).
Develops succession plan for nursing leadership (e.g., Supports a non-punitive environment and a reward system for reporting unsafe practices (e.g. improved scores on Annual ARHQ Patient Safety Survey regarding non-punitive environments for reporting unsafe practices).

Established record of progressive administration and leadership responsibility in a comprehensive tertiary health care facility.
A proactive nurse executive who takes the lead in complying with regulatory standards, rules and laws.

Ability to plan strategically and implement new processes and programs through data analysis and cost effective interactions.

One who is positive, creative and innovative with a strong understanding of the business aspects of healthcare and the acumen to play a substantive role in developing strategies, budgets and business plans.

Able to establish immediate credibility with peers, senior leadership, medical staff, and the Board.
The ability to communicate clearly and effectively both verbally and in writing.

A leader who will inspire confidence and establish a sense of common direction and vision for the medical staff.

An academic degree in nursing is required, and a Master's degree in Nursing or related field (Health Administration, Business, Public Health, or Management) is preferred.

Base salary will be supplemented by a performance bonus and comprehensive, well-rounded benefits program, which includes relocation assistance.

Tenet Healthcare and USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce.

If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date.

If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

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Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.