Resident Services Coordinator - Mesa, United States - Capilano Properties

Capilano Properties
Capilano Properties
Verified Company
Mesa, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

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Description

Are you up passionate about supporting tenants? Our Vista Valley property in Mesa awaits a customer focused team player like you At the forefront of this role is the chance to build meaningful relationships with residents and vendors.

As a Resident Services Coordinator, each day brings new learning opportunities.

If you're eager to jump right into a fast-paced environment and contribute to the experience of our tenants, explore this opportunity It may be everything you've been looking for.


Perks and Benefits:


  • Competitive pay
  • Health Saving Account, Flexible Saving Account, Employee Assistance Program
  • Annual Education Allowance
  • Generous Referral Program
  • Fun and collaborative company culture with lots of teambuilding events
  • Discounted hotel stays in multiple locations through our Hospitality brand.

What Will You Do?

  • Schedule movein and moves out inspections with residents.
  • Coordinate movein orientations and conducts orientations in a way that promotes owner reputation and provides superior customer satisfaction.
  • Support the Assistant Manager in rent collection, service request completion, customer service phone calls, file organization, resident communication and other administrative duties.
  • Organize and manage inventory list of products used by leasing and management.
  • Perform any and all duties of a Leasing Coordinator as needed to the benefit of the property.
  • Support the leasing team with the assistance of file checklist tasks.
  • Shop competitive properties
  • Help plan and supports monthly resident functions
  • Maintain exceptional standard of leasing office, tour path, and model apartments.
  • Review unit turn requirements with supervisor prior to moveins.
  • Completes final inspection of apartments prior to new moveins and completes movein apartment inspections with new residents.
  • Place movein gifts in all units prior to the new resident moving in.
  • Assist current residents with lease renewal options.
  • Provide exceptional service to customers, vendors, and colleagues.
  • Promote and participates in Company sponsored training programs
  • Comply with Companies policies and procedures, safety rules and regulations, and all applicable local, state and federal laws.
  • Complete all training provided by the company with regards to, fair housing, marketing, leasing, customer service, etc.
  • Perform other duties as required.

Minimum Qualifications

  • High School Diploma or equivalent required
  • Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook
  • Demonstrate interpersonal skills and proficiency in business vocabulary to effectively represent the executive and the company to outside parties
  • Excellent interpersonal, oral, and written communication skills
  • Excellent writing, proofreading, and editing skills
  • Ability to communicate in English and Spanish.

Scheduling:


  • Required to maintain a regular schedule which may require working overtime, weekends, and holidays.

About the Company:


Capilano Properties is a leading real estate firm based in Phoenix, Arizona with offices in Toronto, Vancouver, Los Angeles, Seattle, and Chicago.

This diverse company is vertically integrated with in-house departments responsible for execution of the company's activities including property development, construction and management as well as leasing, sales and marketing.


How To Apply:


  • We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted._
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