Collection Supervisor - Brooklyn, United States - Monster

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    Description
    Role: Collection SupervisorLocation: 29 Gallatin Pl, Brooklyn, NY 11201The person in this position is responsible for managing all functions in the Collection units. The collection unit is responsible for collecting unpaid Transit Adjudication Bureau summonses.Qualifications:Bachelors degree requiredSupervisory and/or operations experience with the ability to successfully manage and train staff2-3 years of collections or customer service experience with a corporate or government agencyStrong communication and interpersonal skills, both written and verbalStrong analytical skills with the ability to simultaneously balance multiple tasks/projects, prioritize tasks and adhere to deadlinesDebt collections experience in a call center environmentExcellent computer skills (MS Word, MS Excel, MS PowerPoint).All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

    Required Preferred Job Industries

    • Customer Service