Travel Experience Counselor II - Port Republic, NJ, United States - SilverLinx
Description
Position:
Travel Experience Counselor II D9)
CWTSatoTravel, a division of CWT, is a leading global provider of travel management services to U.S. federal clients.
With over 900 employees in 187 locations across 14 countries and territories, we are a close-knit team with access to cutting-edge resources and technology to deliver top-notch services.
We take pride in our 65+ years of serving U.S. military and government clients and are always seeking talented individuals to join our team.Our greatest asset is our people, and we are a growing family that encourages you to explore our opportunities and start your journey with CWTSatoTravel today.
Position Overview:
CWTSatoTravel is seeking a Travel Experience Counselor II to join our team.
Position Description:
As a Travel Reservation Agent, you will be responsible for creating and completing travel arrangements for moderately complex accounts, including car, hotel, air, and rail reservations.
You will ensure that reservations are built according to client standards and preferences and act as a trusted advisor by providing informed and insightful recommendations for the best traveler experience.
You will also handle moderately complex problems, escalate more complex issues to senior staff, and assist with department projects and implementations.
Qualifications:
Education:
- High school diploma or equivalent
Experience:
- 2+ years of industry experience
- Previous experience as a travel counselor preferred
Languages:
- Fluent in English (written and spoken)
- Knowledge of a second language is a plus
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