Donor Database Administrator - Worcester, United States - Easter Seals of Massachusetts Inc

Easter Seals of Massachusetts Inc

Verified Company

Worcester, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Overview
The Donor Database Administrator will organize and maintain the donor database (Raiser's Edge) for Easterseals Massachusetts.

This position is responsible for accurate gift data entry, ad hoc reporting, financial reports, data integrity, maintenance of constituent records (50k+), detailed data analysis, and providing recommendations for increasing the donor giving/base.

The Donor Database Administrator will provide technical systems expertise for the Development team to execute annual fundraising goals and comprehensive campaign goals with data driven strategies.

This position will also provide occasional administrative support to the CEO & President of Easterseals including Board Meeting preparations.

Essential Functions
Raiser's Edge Database Management

Oversee a constituent database of approximately 50,000 records
Creation and maintain campaigns, funds, appeals, events and all other gift/constituent information that needs to be imported or exported out of Raiser's Edge (NXT and database view).
Manage the daytoday gift processing and collaborate with Finance to ensure incoming funds are accurately coded and recorded
Manage Raiser's Edge gift process: database entry, acknowledgment letters and tax receipt processing within a timely manner
Establish and execute ongoing processes for data hygiene including regular reviews for duplicate entries, missing acknowledgements, incomplete constituent information, merging and deleting records and more.
Track donor attribution through Raiser's Edge and produce annual donor acknowledgement lists for publication and special recognition

Donor Relations

Track and followup on questions about funds received, ensuring every donation issue is resolved, accurately recorded and acknowledged
Update and maintain donor notes, actions, solicitations, and proposals in Raiser's Edge
Organize direct mailing process (yearend appeal and other special mailings), with list management, segmentation, and mail preparation
Interact with donors in response to inquiries
Manage miscellaneous procedure and registrations, such as matching gifts, and donoradvised fund portals

Development Operations

Provide monthly reports of gifts for proper Accounting reconciliation for the President, Chief Financial Officer and VP of Development
Create queries, exports, and customized reports for Development and organizational purposes
Assist with reports, formal writing, visual presentations, and PowerPoints
Produce and maintain letter and document templates
Help Development team members understand NXT capabilities and what data are available, how to create reports and dashboards, and how to get the most from the database to meet the needs of their specific role
Support and assist with fundraising events, as needed

Executive & Board Support

Provide administrative support to the Office of the President/CEO, as needed
Schedule and attend board meetings
Manage board activities such as preparing agendas/meeting materials, preparing meeting minutes for approval, coordinating followup items
Special events coordinated through the President's office

Required Qualifications

3+ years of nonprofit development and fundraising experience
2+ years of technical experience with Raiser's Edge
Demonstrated skills with software and reporting tools (NXT and Database view)
Exceptional organizational skills with a strong attention to detail
Highly professional demeanor with the ability to work successfully with a wide array of constituents, including funding partners, board members, program staff, and other stakeholders
Proven ability to work both independently and as part of a team, is selfmotivated and proactive
Formatting skills and experience using Microsoft Word, Excel
Demonstrated writing skills, specifically for donor correspondence
Strong time management skills with the ability to prioritize multiple ongoing projects
Ability to meet reasonable deadlines and to plan accordingly
Experience in and successful track record of interacting with donors and supporters
Position will require occasional travel and working evenings and weekends on special events
Easterseals Massachusetts is an Equal Employment Opportunity employer and welcomes all qualified applicants. We base all employment decisions on each individual's capabilities and qualifications without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other legally protected characteristic._