- Ability to conduct account management and oversight.
- Daily management of organizations accounts to include being the team's lead in customer interaction, training, troubleshooting, account creation and maintenance, and dealing with other customer issues as necessary.
- Support the maintenance of OSIC strategic guidelines and policies to ensure compliant use of User Agreements for competencies.
- Development of Standard Operating Procedures (SOPs), reference material, communications, and process workflows.
- Provide data-driven support to senior-level recommendations and briefs to Defense Intelligence Enterprise (DIE) leadership.
- Assist in the development of automated capabilities.
- Provide administrative and knowledge management support to OSIC leadership.
- Identify, capture, track, assist and execute the establishment of new capabilities, training, data and subscription requirements while working with internal and external stakeholders.
- Assist in the vetting, validation, design and testing process of all OSIC capabilities and requirements.
- Assist in the development, deployment and security approval of all OSIC managed attribution capabilities and services
- Moderate noise (i.e
- Ability to sit at a computer terminal for an extended period of time
- While performing the responsibilities of the job, the employee is required to sit, stand, talk, and hear.
- Employee is often required to sit and use their hands and fingers to operate a computer.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- 0-10% / Occasional travel.
- Bachelor's degree.
- Current, active TS/SCI with the ability to obtain CI Poly.
- Experience in account management, metrics and usage reports.
- Experience with multi-tasking for day to day operations within a program management and professional environment.
- Experience in the development of data visualizations.
- Strong oral and written communication skills.
- Background in Open Source Intelligence.
- Knowledge Management experience with specific focus on SOP, Concept of Operations (ConOps), decision and course of action brief development.
- Ability to provide recommendations based off data collection, aggregation and mission knowledge for technical capabilities.
- Outstanding communication skills, influencing abilities, and client focus.
- Professional proficiency in English is required.
- Demonstrated proficiency in using all Microsoft Office applications.
- Applicants must be currently authorized to work in the United States on a full-time basis
- Current, active TS/SCI clearance with current CI poly.
- Experience with collaboration across Department of Defense entities.
- Experience working within the Open Source environment, managed attribution or DIE mission sets.
- Ability to preform Tier I troubleshooting.
- Familiarity with Commercial Off the Shelf Open Source tools
- Health, Dental, and Vision Insurance
- Flexible Spending Accounts
- Life and Disability Insurance
- 401(k)
- Paid Time Off
- Paid Holidays
- Employee Assistance Program
- Pet Insurance Eligibility requirements apply.
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Junior OSINT Account Manager with Security Clearance - Herndon, VA, United States - WWC Global
Description
WWC Global is seeking a Junior OSINT Account manager to provide assistance in the development of Open Source methodologies, management of managed attribution capabilities, the development of metrics and reporting, and staff support to the numerous committees run by Open Source Integration Center (OSIC)This position requires on-demand strategic and tactical guidance on OSINT operations critical to defense intelligence agencies, services, intelligence centers, and COCOMS
Additional responsibilities include:
Work Environment:
Physical Demands:
Travel:
government agencies
Pursuant to PL 93-638, as amended, preference will be given to qualified Native Americans and spouses in all phases of employment
At WWC Global, our employees are the embodiment of our success as a firm
Our team is comprised of a tenacious group of diverse professionals located across the globe
It includes military veterans and spouses of active duty troops, former federal employees, policy experts, academics, attorneys, and technical and business experts, all of whom share a strong work ethic and the skills to succeed in both collaborative and independent environments
WWC Global is invested in the long-term success of both our clients and colleagues for the right reasons
Our dedication to putting good government into practice is underpinned by a merit-based culture that measures success by productivity and credibility
WWC Global will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability
Please send your request to WWC Global HR at
WWC Global is an Equal Opportunity Employer - we do not discriminate based on age, race, national or ethnic origin, gender, veterans status, disability, sexual orientation, gender identity or any other legally protected class
Applicants have rights under
Federal Employment Laws:
Equal Employment Opportunity and Employee Polygraph Protection Act
WWC Global's Affirmative Action Program is available to any employee or applicant for employment for inspection upon request, to the extent required by federal regulations
The Affirmative Action Program can be accessed during normal business hours by making an appointment with WWC Global HR at
Requirements Basic Qualifications
Preferred Qualifications