- Duties as assigned including in assisting in reporting, training records, filing, and invoicing
- Assist in proposal set-up in internal software, downloading plans, and inputting data into proposal templates
- Assist in project set-up in internal software, registering projects, researching project specifications and project requirements
- Plan, schedule, and dispatch technicians to project sites based on technician skill set, certifications, location, project, and priority
- Create, maintain, and monitor daily schedules for dispatching to our technicians; modify and update schedules
- Relay accurate information to technicians, ensuring proficient, quality customer experiences
- Answers telephones, screens calls and forwards messages
- Communicate effectively with clients and collect information accurately to create work orders
- Responsible for maintaining quality standards on projects
- Ability to multitask in a fast-paced environment - sometimes hectic during heavy workload
- Follow safety rules, guidelines and standards for all projects. Participate in pre-task planning. Report any safety issues or concerns to management.
- High school diploma or equivalent
- Minimum 3-5 years of relevant experience or the equivalent in training and related experience
- Experience with computer use and Microsoft Outlook, Word, Google Maps and Excel
- Excellent written and verbal communication skills
- Ability to work under pressure
- Ability to learn new software quickly
- Construction administration/Construction/Engineering background with understanding of building and construction terminology.
- Customer service experience/background
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Construction Materials Project Assistant/Dispatcher - St Paul, United States - Terracon
Description
Job DescriptionWant to join a company that is 100% employee owned that supports employee development while supporting exciting construction projects in Minnesota? Terracon has an opportunity for a Materials department administrative position in our St. Paul, MN office. In this position, you will interact with both our office and field personnel. This is a fast-paced position which requires multitasking use of phone, email, and text communication with a variety of personnel. Duties will include office administration, assistance with finalizing documents, proposal and project set-up, limited accounting, and scheduling of field staff. Our Materials department is expanding quickly and looking for team members that will help drive our office forward and find a new rewarding career
This position is eligible for a hybrid schedule with the ability to work from home 1-2 days per week.
Essential Role and Responsibilities:
Exploring Beyond the Surface. It's the story of us. The story of Terracon's employee-owners, on a journey together, bringing our talents, our camaraderie, and our curiosity, to bravely explore and discover new and better solutions to overcome challenges, and provide our clients with outstanding service. Become an explorer with us Our team of more than 7,000 employee-owners across the country is at the heart of all we do. Together, we create, innovate, and discover to improve our communities and support the world around us.
If your passion lies in working with a company that truly cares for your safety & well-being, and if you're interested in belonging to a 100% employee-owned organization that will help you grow and quickly progress in your career, consider Terracon and apply today
In our efforts to maintain a safe and drug-free workplace, Terracon requires that candidates complete a satisfactory criminal background check and pass a drug screen prior to employment.
**No Recruiters/Agencies Please**
About Terracon
Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 6,000 curious minds focused on solving engineering and technical challenges from more than 175 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon's growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace.
Terracon's vision of "Together, we are best at people" is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.
EEO Statement
Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.