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Infrastructure Engineer - Southlake, United States - Liberty Software
Description
Job DescriptionJob Description Salary:
Range: $105k to $130k per year DOE
Liberty Software is a healthcare technology company that develops software for retail pharmacies across the country. Our pharmacy management platform helps our clients increase profits, improve customer service, and enhance patient safety. We are seeking a knowledgeable professional with a heart for service to join us as
Infrastructure Engineer .
The Infrastructure Engineer is responsible for monitoring the health and administration of all on-premise Infrastructure components , leveraging their knowledge of infrastructure technologies to document and implement Liberty Software's Infrastructure continuous improvements.
This role will also serve as the first line of support for the Infrastructure Team regarding ticket intake, triage, and troubleshooting.
They will also continuously analyze client/server requirements to ensure performance needs are being met and recommend new technologies or approaches when necessary.
Liberty Software takes immense pride in its client relations and support and expects all team members, including the Infrastructure Engineer, to not only have the necessary technical skills, but great interpersonal and communication skills as well.
This role is hybrid:
working in-person at our Southlake, TX office, Infrastructure team members are generally able to work remotely one day/week after their initial six months of employment.
Please note :
No employment sponsorship opportunities are available for this position.
Essential Duties and Responsibilities:
Design and document infrastructure solutions to meet business objectives, ensuring designs fulfill functional and technical requirements according to Liberty's Infrastructure Configuration Standards.
Implement server technologies and controls, serving as technical subject matter expert.
Configure enterprise network and storage technologies, including firewalls, routers, switches, SANs and NASs.
Provide technical expertise, oversight, and accountability for resolution of outages, service level issues and other events in partnership with support teams.
Monitor Infrastructure system health and ensure that all Infrastructure devices are backed up and readily available for recovery per DR/BCP processes.
Provide daily and on-call support as needed, monitoring ServiceNow ticket queue for infrastructure support items and participating in department's on-call rotation.
Create, update, and maintain procedural and knowledgebase documentation as needed.Education and Work Experience
Bachelor's degree in Computer Science, Engineering, MIS, or related field, and at least 5 years of related experience required, with a CompTIA Server+, Network+, MCSA, or similar certification preferred
Experience managing enterprise-level hypervisor clusters
Demonstrated technical understanding of network engineering fundamentals, such as routing, switching, and firewall adminstration
Demonstrated technical understanding of storage technologies, such as SANs
Proven track record of planning, coordinating, and executing IT initiatives
The ideal candidate will possess proven, in-depth experience working with the following:
Windows Server 2012R2 to 2022 Operation Systems, as well as Active Directory 2012/2016 administration in an Enterprise environment, preferably in a Hybrid Azure AD
Enterprise-level Hypervisors technologies, preferably Microsoft Hyper-V
Storage hardware, file systems, and protocols, preferably HPE MSA 2000 series running iScsi protocol
Storage Area Network technologies such as HPE MSA and Synology platforms
Networking and firewall technologies, preferably Fortigate Firewalls and Fortinet FortiOS routing/switching platforms
Network Management Systems using SNMP and/or WMI protocols, preferably Solarwinds NPM and SAM technologies
HP Proliant server technologies
Liberty Software offers a comprehensive benefits package starting on a team member's first day:100% paid medical and life Insurance for team members, with option to add dental and vision insurance coverage at no cost
Option to enroll immediate family members with Liberty contributing 50% of monthly premium
Fully vested 401K matching on a pre- or post-tax basis
Liberty-paid HSA contributions every paycheck
Generous PTO plan and paid holidays
Annual tuition reimbursement program and professional certification courses available
Adoption expense reimbursement program
Dependent Care FSA availability providing tax savings for qualifying child care expenses
Counseling resources (including mental health, financial planning, etc.) freely available to all team members and dependents through Optum EAP
Fully-stocked breakroom
much more Learn more about Liberty Software at
#ID2 #ZR
Company Description Liberty Software began as an independent computer service company serving the computer needs of community pharmacies across the South.
That was over 20 years ago, but we have never forgotten how to provide the service that is so important to community pharmacies.
Today, we have software and services that are focused on enabling pharmacies to meet the challenges facing them. RXQ is our flagship system and is helping pharmacists across America better serve their patients. Our passion is providing technology to community pharmacies that makes their job easier.At Liberty Software we work hard to make sure our customers are satisfied and happy.
To do this, we have brought together a team of individuals who are experienced with pharmacy and technology, and just as important, are friendly and helpful.
Company DescriptionLiberty Software began as an independent computer service company serving the computer needs of community pharmacies across the South.
That was over 20 years ago, but we have never forgotten how to provide the service that is so important to community pharmacies.
Today, we have software and services that are focused on enabling pharmacies to meet the challenges facing them. RXQ is our flagship system and is helping pharmacists across America better serve their patients.Our passion is providing technology to community pharmacies that makes their job easier.\r\rAt Liberty Software we work hard to make sure our customers are satisfied and happy.
To do this, we have brought together a team of individuals who are experienced with pharmacy and technology, and just as important, are friendly and helpful.
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