Restaurant Supervisor Hudson Yards By RHubarb Llc - New York, United States - Oak View Group
Description
Overview:
The
Restaurant Supervisor is a seasoned, motivated and dynamic team player who thrives in a fast-paced environment and aims to elevate our patrons experience without losing integrity of product.
Leading service, you should have a keen eye for detail, be able to anticipate guests needs and manage a team to ensure the service is prompt, friendly and consistent.
For FT roles:
Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).
Responsibilities:
- Epitomize all that Rhubarb Hospitality Collection's culture represents (respect our guests, our product, our work family, our communities)
- Infuse Rhubarb Hospitality Collection's core values into all interactions, policies and programs (Inclusivity, Creativity, Humility, Excellence and Responsibility)
- Outline concise, purposefilled expectations and communicate in a fashion that feels clear, inclusive and fair.
- Ensure proper team member coverage per the needs of business for each FOH department while maintaining target labor costs on shift.
- Perform all POS functions, including opening and closing procedures, comps, voids and transfers, back of house administration (employee creation, menu management, etc.)
- Maintain a clean, organized dining room following company standards.
- Plan, execute and communicate all new products and information effectively and efficiently.
- Promote and practice safe work habits, identify and resolve potential safety hazards; Document accidents and alert your General Manager
- Maintain Department of Health rating; Implement best practices to ensure DOH standards are met.
- Ensure that all team members are educated on company products and services, as needed.
- Facilitate ongoing training and development of staff. A role model for outstanding service; continuously work to elevate service standards through training workshops and monitoring employee performance.
- Consistently monitor, coach and encourage team members to exceed Company service standards.
- Ensure proper team member coverage per the needs of business while maintaining target labor costs.
- Drive team to achieve targets for social media scores; Use guest feedback as teaching tool for staff.
- Productively address team members who do not follow Company standards, ethics, or culture.
Qualifications:
- Ability to communicate with employees, coworkers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
- Ability to make sound business/operations decisions quickly and under pressure.
- Ability to speak, read, and write in English.
- Ability to work well in a teamoriented, fastpaced, eventdriven environment.
- Familiar with inventory cost control and menu planning.
- Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Oak View Group and venue concession and premium services operations.
- Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).
- Ability to handle cash accurately and responsibly.
- Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
- Ability to work independently with little direction.
Vaccination Statement:
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans.
Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.
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