Systems Engineer - St Louis, United States - Enterprise Holdings

Description

Overview:

Enterprise Mobility is the worlds largest car rental operator and an industry leader in mobility and technology. Were one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.

We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 10,000 fully staffed neighborhood and airport offices, including franchisee branches, in over 90 countries and territories.

Through this robust global network, we operate a fleet of over 2.3 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position is open to candidates who wish to work from home (WFH). Team members who choose virtual / remote work should have an adequate space to serve as their home office. #LI-REMOTE

The Rental Billing department is responsible for the maintenance and management of the billing and invoicing software that impacts customers who rent cars or trucks globally from Enterprise Mobility. This includes maintaining and managing interfaces with internal applications and delivering electronic data to external organizations and customers. This is an exciting time to be part of the Rental Billing team as we are continuing to expand globally

As a Systems Engineer (Engineer 1, Systems) in the Rental Billing Area, you will have the opportunity to support the technical infrastructure as a member of the Rental Billing Solution Support Team. The candidate can anticipate working with various internal software products including RFS, BDS, FRB, and COMPS. These products support our rental accounting, invoicing, partner processing, and commission calculations, for Enterprise Mobility and all global customers. There will be no shortage of opportunity to develop relationships with contributors from the development teams as well as customers and sponsors of our products.

You will be responsible for providing support for the hardware and software infrastructure in Rental Billing. This will include coordinating and executing plans for upgrades and patching on the server operating systems and middleware components, reviewing and addressing security vulnerabilities within the platform that pertain to the server and its underlying components, and monitoring and maintaining the general health of the backend systems. In addition, you will take on coordination efforts around our monthly and off-cycle release process. There will be exciting opportunities to innovate and improve our technical processes such as migrations to cloud services, containerization of our applications, and implementing no outage deployments. Strong problem-solving skills and a desire to continually look for areas where we can improve are crucial to success in this role. The engineer must be able to communicate clearly and work well with members of our department as well as many of the other platform and infrastructure teams in EM. They must be adaptable and comfortable working in multiple operating system environments and on resolving issues we have not previously faced. This role is the Swiss Army knife of Rental Billing. You will have a hand in most efforts outside of the development of our application code. You must enjoy learning new things and tackling areas where you, and often the department, have little previous experience.

Responsibilities:

• Coordinate and implement regular patching for platform systems including AIX, Linux, Windows, Oracle, Weblogic and Tomcat.
• Participate in large scale upgrade efforts such as operating system and hardware upgrades.
• Help to plan and implement new technologies to our infrastructure such as migrating our applications to the cloud.
• Review and address security vulnerabilities at the server and backend level.
• Support our backend processes such as our build and deployment system and code repository.
• Monitor and address issues within the general health of the system including CPU, Memory, I/O and space management.
• Frequently work with other platform and infrastructure teams in the company including Unix, Linux, Windows, Performance Management and Dev Tools.
• Manage recurring processes such as password maintenance on systems IDs and updating our security certificates.
• Be able to assist with implementing automation tasks within Solution Support and throughout the department.

Equal Opportunity Employer/Disability/Veterans

Required:

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• Must be committed to incorporating security into all decisions and daily job responsibilities
• 1+ years of experience with reading and writing scripts in languages such as Perl, Python, Groovy, Javascript, Shell, or similar languages
• 1+ years working in a Unix or Linux command line environment
• 1+ experience working in Amazon Web Services (AWS) or similar cloud products
• Must possess effective analytical, problem-solving and decision-making skills
• Must have good verbal and written communication skills
• Must have good time management and prioritization skills
• Must be able to effectively collaborate in working with others
• Must possess initiative, results-oriented drive and a solid work ethic requiring minimal direction
• Ability to quickly triage problems, determine root cause and drive resolution

Preferred:

• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
• AWS or other cloud certifications
• 1+ years experience working with a relational database (e.g. Oracle, mSQL, MySQL)
• 1+ years experience working with middleware software including Weblogic and Tomcat
• Knowledge of security tools like Nexpose and Whitehat
• Experience with CI/CD pipelines, Bitbucket, Maven/Gradle, Jenkins
• Experience working with configuration management tools, such as Terraform, or other similar products (e.g. Puppet, Ansible)
• Knowledge of the Agile methodology and tools like Jira, Confluence