- Complete client intakes and conduct in-home client assessments as appropriate to ensure client meets priority population for services within the designated program
- Respond to service requests from clients, relatives, agencies or community members in a timely manner to match volunteers with service requests
- Develop and implement group projects on-site in collaboration with Community Needs Assessor
- Ensure volunteers accurately complete log for hours of services and mileage
- Maintain confidentiality according to program and professional standards
- Maintain continued quality improvement to increase service delivery and ensure client needs are met
- Develop and maintain good working relationships with local senior services programs
- Establish relationships with community organizations that are sources of client referrals
- Collaborate with Volunteer Recruitment Specialist for any local presentations at parishes, businesses, or resource fairs to increase public awareness of services available
- Collaborate with Volunteer Recruitment Specialist for volunteer appreciation activities within the local designated service area
- Maintain accurate and appropriate records on clients, volunteers, stations, and services provided according to grant and program requirements
- Submit personal timesheet, expense requests, and reports in a timely manner.
- Monitor volunteer/client matches to ensure service was provided as requested
- Provide Grant and Data Specialist information on volunteer hours required for billing
- Participate in supervision with the Senior Services Lead
- Participate in Senior Services team meetings
- Participate in an annual performance evaluation according to the agency guidelines and set goals for individual and team performance
- Bachelors' Degree in Social Sciences or related field, preferred
- High School diploma required
- 1 years' experience in volunteer management and working with senior and disabled population required
- Strong communication and data collection skills
- Strong organizational and record keeping skills
- Ability to work independently and as a team member
- Ability to relate well with volunteers and clients from diverse backgrounds
- Ability to conduct on site assessments in homes and community locations
- Strong computer skills, data entry, and knowledge of Microsoft Suite
- Valid Washington State driver's license and minimum required liability insurance for WA State
- Must be deemed insurable as determined by Catholic Charities' liability insurance provider
- Being cleared by criminal background check and fingerprinting when required
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Senior Services Specialist - Yakima, United States - Catholic Charities of Central Washington
Description
Job Details
Job Location Yakima, Richland, Wenatchee, Sunnyside, Moses Lake - unknown, WA Position Type Full Time Education Level High School Salary Range $ $29.00 Hourly Travel Percentage Road WarriorDescription
You can do the work you love, be your authentic self, and make an impact in the lives of thousands. We believe in a culture rooted in community, collaboration, and growth. As an agency we are inspired by our Mission of bringing hope to life, especially those most in need.
Wage: $ $29.00/hour
Sign on Bonus: $5,000, paid out over 2 years.
Benefits
Medical/Dental
FSA
403(b) Retirement
Additional Voluntary Benefits
Paid Holidays
Vacation/Sick Leave
Education Assistance Program
Employee Assistance Program
Longevity awards
Position Summary:
Senior Services Specialist is responsible for providing direct delivery of one or more of Catholic Charities Senior Programs which includes Volunteer Services, Senior Companion, and/or RSVP in a designated service area within Central Washington. The position is responsible for client intake assessments, identifying client needs for service, inputting client information in the database, connecting trained volunteers with clients, and other deliverables to meet contract and grant requirements.
Responsibilities:
Deliver quality direct services within one or more Senior Service Program
Maintain consistent community involvement with community agencies, parishes and other partners
Complete documentation and data collection on all services provided
Participate in supervision and team meetings
Perform other duties as assigned
Qualifications
Job Requirements:
The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.
Physical Requirements:
This position normally requires the physical demands of standing, walking, bending, lifting or performing other work requiring medium physical exertion, talking and hearing and adequate vision on a regular basis to perform the job requirements. These physical demands are required up to 60% of the time.
Non-physical Requirements:
Education
Experience
Special Skills
Licensure, Registration, Certification
Employment is conditional upon:
