Customer Service Representative - Dixon, United States - Greiner Heating, Air & Solar

Greiner Heating, Air & Solar
Greiner Heating, Air & Solar
Verified Company
Dixon, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
At Greiner Heating, Air & Solar, we are currently seeking a highly motivated and customer-oriented individual to join our team as a full-time
Customer Service Representative

GREAT PAY


The pay range for this position is
$ $30.00 per hour, reflecting our commitment to valuing our team members' expertise and contributions.


EXCELLENT BENEFITS


You will be provided great benefits such as
medical, dental, vision, paid vacation, paid holidays, and a 401(k) with a match.


INTRIGUED?
Keep reading


YOUR NEW ROLE
You will work
Monday - Friday. There is some
weekend availability.

You will play a vital role in ensuring exceptional service delivery to our valued clients. HVAC Customer Service experience and familiarity with ServiceTitan are a plus for this position. Your main responsibilities will include promptly answering phone calls and efficiently processing new and existing client service requests.

Additionally, you will assist in scheduling customer service appointments, handle field staff dispatching, and make outbound calls to efficiently schedule maintenance for our existing customer base.

Data entry, invoicing, and filing tasks will also be part of your day-to-day duties.


REQUIREMENTS

  • Experience working in an HVAC office
  • Quick learner with phone and clerical experience
  • Basic knowledge of Microsoft Office, including Excel, Word, and Outlook
  • Ability to prioritize and manage multiple tasks
  • Ability to interact effectively with other employees
  • Basic math and written communication skills

ABOUT OUR FAMILY AT GREINER HEATING, AIR & SOLAR


Greiner Heating, Air & Solar is a heating, air conditioning, electric, and solar company founded on the core principles of honesty, care, and patriotism.

Thanks to our team, we have built a reputation of excellence. We take great pride in our deep commitment to our community, customers, and our employees.


We
value our team's personal and family time, which is why we keep our service area small, ensuring they can always make it home in time for dinner We have the
best pay structure in Northern California and believe in providing our team with constant
opportunities to learn about the latest industry technologies.

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