Sales Assistant - Boston, United States - MillerKnoll

MillerKnoll

Verified Company

Boston, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Why Join Us?

Join Holly Hunt, the key player in luxury interiors for almost 40 years. We provide top-notch furnishings, an unmatched showroom experience, and dedicated service to the design industry, both residential and commercial. Our commitment to creating well-designed spaces, never compromising on quality, and offering support for clients' needs sets us apart.

Our mission is to design with a purpose for the betterment of humanity. This is what drives us every day in all that we do.

Becoming part of MillerKnoll means becoming part of a larger movement than just your team or brand. Together, we are reshaping modern living for the 21st century and using our success to champion causes that resonate with our values, paving the way for a more sustainable, inclusive, and aesthetically pleasing future for all.

Position Overview

The Sales Assistant role at Holly Hunt Showroom is crucial for the smooth operations of the showroom. Responsibilities include collaborating with Sales Associates, Clients, Corporate Office, Outside Sales Associate, and Represented Vendors to ensure seamless order processing and production. Additionally, managing various logistics tasks for the showroom.

Primary Responsibilities

Answer incoming calls and direct them to the appropriate Sales Associate
Maintain customer database and process new client information accurately
Handle credit card transactions and order releases efficiently
Coordinate freight charges for client orders and ensure shipment details are accurate
Assist in completing necessary forms and approvals for orders
Update and manage order status reports, communicate with clients on order updates, and expedite urgent orders
Follow up on payments and provide tracking information to clients
Initiate customer service claims and coordinate repairs or replacements as needed
Organize sales tools on the floor and replenish when necessary
Collaborate with the team and assist in various tasks as required
Engage with clients in the showroom and over the phone, providing necessary support
Conduct fabric shops and handle sample requests
Aid in mailers and eblasts distribution

Minimum Qualifications

Bachelor's degree preferred
Prior experience (at least 2 years) in retail, design, or showroom setting, luxury background is a plus
Strong multitasking abilities
Excellent written and verbal communication skills
Capability to lift a certain amount of weight
Proficiency in Microsoft Word, Excel, and Outlook

Who We Look For?

Holly Hunt welcomes everyone to join our diverse team. We embrace individuals with different abilities, gender identities, ages, ethnicities, sexual orientations, military backgrounds, and more. We advocate for equal employment opportunities, including for veterans and individuals with disabilities.