Medical Records Processing Specialist Onsite - Round Rock, United States - Healthmark Group

Healthmark Group

Verified Company

Round Rock, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

COMPANY:

HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions.

From patient intake technology supported by OTech, to HealthMark' s proprietary MedRelease platform for Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey.

HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX and has been named to both the Dallas 100 and the Inc.

5000 for multiple years in a row as one of the fastest growing companies in the region and in the country.

JOB DESCRIPTION:

POSITION:
Onsite Medical Records Processing Specialist

LOCATION:
Round Rock, Texas

Entry level job duties include but not limited to:

JOB ROLE AND RESPONSIBILITIES:

Complete all incoming ROI requests in a timely and efficient manner.
This position must maintain 100% ROI Accuracy.
This position must complete all STATs within an hour and maintain a 24hour turnaround time for all other ROI requests.
This position must keep all queues current.
Validates requests and authorizes for release of PHI according to established procedures.
Performs quality checks on all work to ensure the accuracy of the release, confidentiality, and proper invoicing.
Maintains confidentiality, security, and standards of ethics with the employer and medical records information during transport, storage, and disposal.
Complete legal affidavits and questions as needed.
Regularly scan ROI request into chart.
Abides by the ROI policy specific to both HealthMark and the client.
This position must maintain a neat, clean, and professional personal appearance and observe the dress code established by the client.
This position must maintain a clean and orderly work area. Ensure that records and files are properly stored before leaving the area and ensure adequate supplies to meet needs.
Maintain and update facility guide as needed.
Provides excellent customer service by being attentive and respectful.
Followsthrough as promised.
Proactive in identifying PT complaints with the ability to deescalate as needed.
Communicate effectively with customers.
Achieve maximum customer satisfaction.
Fast learner
Dependable
Quick worker
Team player
Positive attitude
Someone who strives to do more.