Adult Section League Coordinator - Orlando, United States - USTA Florida

Description

About USTA Florida:

We here at US Tennis Association (USTA) Florida not only help people play tennis, we also help build communities. And we have been doing it for over 70 years.

Our mission is to promote & develop tennis for all From Youth to College to Adult, we make tennis fun for all.

We work with public and private facilities and organizations across the state to create more opportunities for you to play.

That's our mission and we are pretty proud of it.

When you join USTA Florida, you are helping to (re)build courts, putting racquets in kids' hands, and getting programs up and running in your local park or facility.

Since 2010 alone, we've given more that $1 million in grants for equipment, courts, and programs.

That's right, we're a non-profit, volunteer-led organization that works each and every day of the year to serve our more that 40,000 individual and 1,000 organization members.

It takes a lot of people to grow tennis in Florida, and our volunteers come from all walks of life.

They have one thing in common:
a LOVE for tennis.


The Position:

The Section League Coordinator plans, administers, and coordinates the year-to-year administrative and managerial responsibilities that promote, develop, and grow USTA League Tennis and other team-based programs in Florida.

Essential Functions:

• Provides excellent customer service for our teambased programs at the statewide level and next level support for consumers above the Local Play Coordinator level
• Ensures that Local Adult Tennis Play Coordinators are informed and advised regarding USTA League program and other team based adult program protocols, requirements, and regulations
• Oversees and is responsible for Section League Championships; coordinates with the Adult Tennis Play Coordinator assigned to Team Play to provide Section League Championships; Sets guidelines and expectations for high quality Sectional Championship execution
• Works and stays within event budgets by tracking program expenses and adhering to guidelines.
• Provides content and facilitates ongoing digital and annual facetoface training with educational opportunities to ensure a proficient adult program delivery system that stimulates participation and growth
• Creates partnerships/relationships throughout the section to ensure local tennis community involvement and support for leagues
• Administrates grievances, appeals, and NTRP disqualification procedures/ protocol governing the USTA League program and Section Championships. Maintains effective processes for tracking, record keeping and notifications.
• Responsible for updating the Dynamic NTRP System and the TennisLink or a newly developed registration system
• Presents and educates large and small groups about USTA leagues at staff meetings, community events and regional education days throughout the state
• Creates educational materials to inform players, captains, and Local Play Coordinators about the USTA Florida Adult League Programs and events
• Collaborates with Marketing team to ensure materials are available and utilized properly by Local Play Coordinators to provide consistent marketing/branding
• Other duties as assigned by Director of Adult Tennis.

Supervisory Responsibilities:
None


Internal Relationships:

• USTA Florida staff
• Providers and volunteers

Travel Demands:
Travel required


Minimum Qualifications:

• Bachelor's degree in Business Administration, Sports Management, or related field preferred.
• Three years USTA League Coordination experience and the ability to demonstrate advanced knowledge of the game
• Two years of customer service experience, preferably in a fastpaced environment dealing with conflict resolution.
• Must possess and maintain a valid driver license and a record that meets our company's insurance standards
• Must be able to travel and have reliable transportation
• Knowledge of USTA program policies, procedures, and systems.
• Proficient with Microsoft Office products, Excel, Office 365, and Outlook
• Must be able to work a flexible schedule, including weekends as needed
• Must be able to read and write English
• Must have a professional and positive attitude
• Must be able to pass the USTA National Safe Play and USTA FL Section background checks.

Knowledge, Skills, and Abilities

• Knowledge of USTA League policies and procedures, including both Sectional and National rules and regulation/protocols
• Knowledge of USTA appeals, grievance, and disqualification policies and procedures
• Proficiency and indepth knowledge of the Rules of Tennis (The Code) and the NTRP Dynamic Rating System required
• Detail oriented, and proactive
• Bilingual verbal and written preferred
• Excellent communication skills (verbal and written)
• Proficient with Microsoft Office, Power Point, Publisher & Webinar database program
• Strong delegation and training skills
• Independent worker, selfmotivated
• Ability to lead a team comprised of staff and vo