- Excellent medical and dental benefits, available on your first day for positions over 24 hours/week
- A 403b retirement plan open to all employees, including per diems
- Generous paid time off
- On-site health and wellness programming
- Tuition reimbursement and scholarships
- An employee recognition program
- Emergency Call Management
- Receive emergency calls from individuals in need of medical assistance
- Remain calm and composed while gathering essential information from callers
- Determine the nature and severity of hte medical emergency to prioritize responses
- Dispatch Coordination
- Use computer-aided systems (MaxtrixCare, Meditech, Ciscor OnceSource, RoamAlert, Premysys, exacqVision CCTV, iTrak logging system) to effectively assign staff to emergency and support calls
- Evaluate available resources, such as the closest available officer to optimize response times
- Coordinate multiple emergency calls simultaneously, prioritizing critical situations
- Communication
- Relay critical information to EMTs, paramedics, and other first responders via phone & radio
- Keep emergency personnel updated about the situation as it evolves
- Offer medical guidance and support to callers until EMS units arrive
- Resource Management
- Maintain accurate records of emergency calls, responses, and outcomes
- Collaborate with other emergency services and agencies to coordinate responses during major incidents
- Decision-Making
- Make quick and effective decisions to deploy appropriate resources based on the severity and type of emergency
- Prioritize calls and allocate resources based on the level of urgency
- Customer Service
- Demonstrate empathy and professionalism when dealing with distressed callers
- Provide reassurance and clear instructinos to those in need until EMS arrives
- Training and Compliance
- Stay up-to-date with protocols, procedures, and relevant READ FILE guidelines
- Problem Solving
- Handle unexpected situations and adapt to changing circumstances during emergencies
- Must exhibit and foster outstanding customer service skills at all times
- Must operate as a team player at all times
- Must possess a valid motor vehicle operator's license
- First Responder certification required
- Computer literacy required; experience with databases, Windows, Word, Excel, and databases
- Must be professional, proactive, collaborative, conscientious and results-oriented individual. Must have an optimistic and positive demeanor, excellent oral and written communication skills, good intuition and able to adapt to changing priorities and display good, sound judgment with a sense of humor
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EMT - Medical Dispatcher
5 days ago
iCare Medical Transport Essex, United States Full timeEmergency Medical Technician (EMT):Do you CARE about people? · Do you CARE about professionalism? · Do you CARE about great pay and benefits? · If you CARE about all of the above, then apply today to be a part of the iCare Transportation Services team iCare provides various leve ...
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Wakefield Cardiac
1 week ago
Alert Ambulance Service Inc Wakefield, United States**BASIC FUNCTIONS**: · - To Provide quality ALS care and transportation to those requiring the services of the company. · - To perform as a trained and caring professional representing the company · **REPORTING RELATIONSHIPS**: · - Assigned Base Supervisor · - The Senior Paramedi ...
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Public Safety Telecommunicator
4 days ago
Town of Westford Public Safety Communications Department Westford, United States**Qualifications**: · - First aid certification · - Strong analysis skills · - Experience in dispatching · - Excellent phone etiquette · - Exceptional communication skills · - Proficient in typing · - EMT experience preferred · - Familiarity with GIS software · - Ability to handl ...
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hyde park emt_b
3 days ago
ALERT AMBULANCE SERVICE INC Boston, MA , USA, United StatesJob Details · Job Location · Hyde Park Base - Hyde Park, MA · Salary Range · $ $32.00 Hourly · Job Shift · Any · Job Category · Health Care · Description · BASIC FUNCTIONS:To provide quality BLS Care and transportation to those requiring the services of the company. · To perform ...
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Planner Scheduler II
5 days ago
Westinghouse Electric Company Canton, United StatesWe are searching for Planner Scheduler II(NERC Transmission Operator or Reliability Coordinator ) for 11 months contract assignment. · Location: Juno Beach, FL · Job Purpose: This position will have the responsibility and authority to schedule and dispatch client's generation r ...
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Emergency Communication Specialist
1 week ago
Boston Children's Hospital Boston, United States Part timeThe Emergency Communications Specialist will be responsible for:Effectively receiving clinical information from healthcare providers. · Identifying and triaging referrals for critically ill and injured patients. · Appropriately documenting relevant information in hospital databas ...
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paramedic
5 days ago
South Shore Health Weymouth, United States Full timeJob Description Summary · Responsible for responding to requests for ALS intervention and for providing emergency medical care in the pre-hospital environment according to Paramedic Protocols and Policies approved by SSHS and the ALS system Medical Director. Performs other duties ...
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emergency medical technician
3 days ago
Armstrong Ambulance Arlington, MA , USA, United States***Full-time and Part-time EMT Openings*** · **EMT Hourly Rate: $22 - $29/ hr, depending on experience. Generous 401(k) match and union sponsored benefits package for full time employees. · We have openings at bases in Arlington, Medford, Woburn, Waltham, Brighton, and Saugus. IF ...
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paramedic
5 days ago
South Shore Health Weymouth, United StatesJob Description Summary · Responsible for responding to requests for ALS intervention and for providing emergency medical care in the pre-hospital environment according to Paramedic Protocols and Policies approved by SSHS and the ALS system Medical Director. Performs other duties ...
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paramedic
1 week ago
South Shore Health East Weymouth, MA , USA, United StatesIf you are an existing employee of South Shore Health then please apply through the internal career site. · Requisition Number: · R-15600 · Facility: · LOC Fogg Road55 Fogg Road · Weymouth, MA 02190 · Department Name: · SSH Emergency Department HB · Status: · Full time · Budgeted ...
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paramedic
1 week ago
South Shore Health East Weymouth, MA , USA, United StatesIf you are an existing employee of South Shore Health then please apply through the internal career site. · Requisition Number: · R-15599 · Facility: · LOC Fogg Road55 Fogg Road · Weymouth, MA 02190 · Department Name: · SSH Emergency Department HB · Status: · Full time · Budgeted ...
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ems transport coordinator part time
1 week ago
Partners Healthcare System Somerville, MA , USA, United States Part timeAbout Us: · As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass G ...
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Emergency Medical Dispatcher
1 week ago
Armstrong Ambulance Service, Inc. Arlington, United StatesEmergency Medical Dispatcher Number of Openings: 2 Duration: Full Time Permanent Shift: Second Hours Per Week: 40 Work Hours (From - To): Flexible Pay Range: \$18-\$31/hour depending on experience Is there a New Hire probation Period? 90 Day Job Description/Duties: Armstrong Ambu ...
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ed paramedic
1 week ago
South Shore Health East Weymouth, MA , USA, United StatesIf you are an existing employee of South Shore Health then please apply through the internal career site. · Requisition Number: · R-15364 · Facility: · LOC Fogg Road55 Fogg Road · Weymouth, MA 02190 · Department Name: · SSH Emergency Department HB · Status: · Part time · Budgeted ...
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South Shore Health East Weymouth, MA , USA, United StatesIf you are an existing employee of South Shore Health then please apply through the internal career site. · Requisition Number: · R-15813 · Facility: · LOC Fogg Road55 Fogg Road · Weymouth, MA 02190 · Department Name: · SSH Paramedic Services-Advanced Life Support · Status: · Par ...
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Emergency Services Paramedic
1 week ago
South Shore Health Weymouth, MA, United States Full timeJob Description Summary · Responsible for responding to requests for ALS intervention and for providing emergency medical care in the pre-hospital environment according to Paramedic Protocols and Policies approved by SSHS and the ALS system Medical Director. Performs other dutie ...
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Emergency Medical Technician
3 days ago
Armstrong Ambulance Arlington, United StatesJob Description · Job Description***Full-time and Part-time EMT Openings*** · **EMT Hourly Rate: $22 - $29/ hr, depending on experience. Generous 401(k) match and union sponsored benefits package for full time employees. · We have openings at bases in Arlington, Medford, Woburn, ...
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EMS Transport Coordinator Part time
6 days ago
Partners HealthCare Somerville, United States Full timeDescription About Us: · As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General ...
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EMS Transport Coordinator Part time
1 week ago
Mass General Brigham Somerville, United States RegularEMS Transport Coordinator Part time Description About Us: · As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's ...
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Emergency Medical Dispatcher
1 day ago
Armstrong Ambulance Arlington, United StatesJob Description · Job DescriptionReady to launch or continue your career in Emergency Medical Dispatch / Communications? Armstrong Ambulance Service looking for an Emergency Medical Dispatcher to join our Communications team · For over seven decades, Armstrong Ambulance has set t ...
emt dispatcher - Dedham, MA , USA, United States - Hebrew Senior Life
Description
OverviewHebrew SeniorLife employees set the highest standard in our commitment to redefine the experience of aging.
With compassion, resilience, and determination, we make a difference in the lives of patients, residents, their families, and the broad senior care community every day.
And they in ours as well. These life-changing connections give our work meaning and fuel our desire to advance our potential. To be all that we can be. At Hebrew SeniorLife, that's uniquely possible. Because here we're supported to always keep growing. And as we do, so does our collective impact.Our benefits include: