Bartender | Part-Time| Iowa Events Center & Wells Fargo Arena - Des Moines, United States - Oak View Group

Description

Overview:

The bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly wage of $10.00 plus tips.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.
Follow the bar pre-shift notes and bar menus and provide service as described.
Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol.
Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
Must pour drinks responsibly in accordance with company standards for serving size.
Must check guests ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
Must communicate a cut-off to a guest as required.
Listening and responding to any customer requests or concerns.
Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
Request additional product or restock product as required
Ability to handle cash accurately is required. Employee is responsible for issued bank at his/her bar.
Maintains clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained.
Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler
Maintain TEAM / TIPs certification for service of alcohol.

• High school diploma or equivalent preferred
  Six months or more experience bartending in a similar environment
  Accurate and responsible cash handling skills
  Detail oriented, organized, and ability to multi-task & prioritize in a fast-paced environment
  Ability to be self-directed while working in a team-oriented environment
  Professional interpersonal communication skills with co-workers, guests and managers
  Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages)
  Requires strict confidentiality with regard to private company information including event guests, event contracts and suite owners
  Ability to acquire TEAM / TIPs certification for service of alcohol.
  Ability to work a flexible schedule including nights, weekends and long hours.Six months or more experience bartending.
• Accurate cash handling skills.
• Ability to prioritize tasks in a fast-paced environment.
• Ability to be self-directed while working in a team-oriented environment.
• Excellent interpersonal and communication skills.
• Ability to work a flexible schedule including nights, weekends and long hours.
• Bartending school preferred

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.