- Provides assistance with incoming calls, two-way radio and mobile data terminals
- Gathers and inputs daily trip data into scheduling database.
- Maintains filing system with office records
- Assists with fare collections from Operations including fare reports
- In the absence of the ADA Support Services Manager, coordinates activities of transit drivers
- Performs related and other special duties as required or directed
- Responsible for ensuring the ADA Paratransit program follows all local, state and federal regulations
- Provides Special Services Department support as needed with scheduling, dispatching, and taking calls.
- High School Diploma, Trade School or equivalent level of education
- One to five (1-5) years in similar position or sufficient experience to perform principal duties and responsibilities usually associated with completion of apprenticeship/internship
- Familiarity with the Americans with Disabilities Act (ADA) of 1990 Laws and Procedures
- Familiarity with Trapeze, QRyde or other technology related to demand response service
- Considerable knowledge of modern office equipment, office procedures and computer operations
- Familiarity with general office policies and procedures
- Skilled in interpersonal relations and customer service
- Skilled in basic mathematical calculations, operating a computer, standard office equipment and in file management
- Excellent communication skills, both oral and written
- Demonstrated ability to work independently
- Driving record must reflect no more than two moving violations, two (2) at fault accidents or two (2) no liability insurance violations in the past five (5) years
- No conviction or deferred adjudication for a serious traffic violation (i.e., DUI, driving with a suspended license, etc.) in the past seven (7) years; and no more than two (2) DUI convictions in a lifetime
- Any more than one driving safety course taken for a moving violation that appears on a five (5) year driving record will be treated as a moving violation and count against the record
-
Dispatcher/Scheduler
2 weeks ago
RATP DEV USA Augusta, United States· Mission · Interacts with passengers, families of passengers, social service agency representatives and general public to provide general information and schedule trips. Assists with coordination of the daily operational activities of drivers regarding movement of vehicles. Pro ...
-
Golden Gate Group Clearwater, SC, United States Freelance**What we offer you**: · - Permanent employment · - Payment according to valid collective agreement · - Collective surcharges for overtime, night shifts, Sundays and public holidays · - Up to 30 days of vacation (depending on length of service) · - Recognized social benefits, inc ...
-
CDL Driver Apprentice
1 week ago
Waste Management Augusta, GA, United StatesAs an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. · Equal Opportunity Employer: Minority ...
-
M.C. Dean San Francisco, United States PermanentElectrical Systems Operations Manager This position reports to the Program Manager. Must be able to support the management of medium to large complex construction/facility maintenance projects, within the Operations & Maintenance Function. · • Management of large electrical faci ...
-
Client Care Representative
1 week ago
One Hour Heating & Air Conditioning of Augusta, GA Augusta, United StatesJob Description · Job DescriptionBenefits:Bonus based on performance · Health insurance · Paid time off · Opportunity for advancement · Company parties · Competitive salary · Training & development · YOU WANT MORE FROM YOUR JOB. (Thats why you are looking here) · Duggan One Hour ...
-
Client Care Representative
1 week ago
One Hour Heating & Air Conditioning of Augusta, GA Augusta, United StatesJob Description · Job DescriptionBenefits:Bonus based on performance · Health insurance · Paid time off · Company parties · Competitive salary · Training & development · YOU WANT MORE FROM YOUR JOB. (Thats why you are looking here) · Duggan One Hour Heating and Air Conditioning / ...
-
Truck Drive Class A
2 weeks ago
Smithfield Foods Richmond, IN, United StatesSmithfield Foods is Hiring OTR Solo Company Reefer Drivers in Ohio. · We offer competitive pay and outstanding benefits that fit your way of life. · ~$3,000 Sign-On Bonus · ~ Earning potential up to $100,000+ annually · ~17 Days of PTO · Our drivers enjoy a great balance betwe ...
-
Admin Assistant
5 days ago
Pop-A-Lock CSRA Augusta, United States Full timeJob Description · Job DescriptionSave the day, every day, at Pop-A-Lock · We are looking for an administrative assistant / Dispatcher to join our team in our Augusta office. This person will work to support the daily operations of the office. · The ideal candidate is a high-ener ...
-
Market Manager
3 weeks ago
Staff Zone/Select People Augusta, United StatesJob Description · Job DescriptionSalary: 50,000.00 · Market Manager · Are you an experienced leader? Do you have a passion to help others in your community? Do you thrive in a fast-paced environment? Build a solid & rewarding career at Staff Zone – National Leader in Construction ...
-
Admin Assistant
1 week ago
Pop-A-Lock CSRA Augusta, United States Full timeJob Description · Job DescriptionSave the day, every day, at Pop-A-Lock · We are looking for an administrative assistant / Dispatcher to join our team in our Augusta office. This person will work to support the daily operations of the office. · The ideal candidate is a high-ener ...
-
client care representative
3 weeks ago
Benjamin Franklin Plumbing - Tom's River Belvedere, SC , USA, United StatesPlumbing Careers at Benjamin Franklin Plumbing · Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing If you are an individual who values a rewarding ca ...
-
Client Care Representative
3 weeks ago
Benjamin Franklin Plumbing North Augusta, United StatesPlumbing Careers at Benjamin Franklin Plumbing · Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing If you are an individual who values a rewarding c ...
-
Fleet Supervisor
6 days ago
Green Energy Biofuel LLC Warrenville, United StatesJob Description · Job DescriptionBenefits:401(k) · Dental insurance · Free uniforms · Health insurance · Paid time off · Parental leave · Vision insurance · Green Energy Biofuel LLC (GEB) is a recycling company that specializes in supplying biofuel feedstock to the largest biofue ...
-
Mobile Phlebotomist
3 weeks ago
TridentCare Foxboro, United StatesPay Range: $ $22.00 per hour depending upon experience · Schedule:Full-Time Hours: 4:30am - 1:00pm · Part-Time Hours: 4:30am - 10:30am · TASKS AND RESPONSIBILITIES:Drives vehicle to client facilities, typically nursing homes, as directed by company dispatcher · Unloads phlebo ...
-
Portatoilet Technician/Driver
2 weeks ago
Dumpster Depot Aiken, United States· This job consists of servicing, delivering, and removing portable toilets. Schedule is 8 am to 5pm Monday thru Friday, and requires some weekends on call. · To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor ...
-
Logistics Manager
2 weeks ago
SC Pet Food Solutions Ward, United StatesSUMMARY: The position will deliver excellent results by effectively planning, organizing, scheduling and ensuring the timely delivery of freight while developing and growing supplier relationships for the purpose of improving profitability. The right candidate will have a proven ...
-
Utility Driver
3 weeks ago
Dumpster Depot Aiken, United States· Assist with both residential and front load trash services by providing deliveries and pick ups of containers, serving missed customers, fueling all trucks, etc. Schedule is 10am-6pm Monday thru Friday. Occasional Saturday work may be required. · To perform this job successfu ...
-
Director of Service/Operations
3 weeks ago
Toshiba America Business Solutions Foxboro, United StatesDirector of Service-OperationsSalary Range: $87,000-$120,000, based on experience.Annual Bonus Director of Service-OperationsToshiba America Business Solutions, a leader in digital technology, has an opportunity for a Director of Service and Operations in the New England marketpl ...
-
Logistics Coordinator Part Time
1 week ago
Capstone Logistics Aston, United States Part timeJob Description · This position is designed to communicate effectively with both vendors and customers to ensure that deliveries are consistently made on time as we work to meet the needs of our customers. Will report directly to the Terminal Manager. · Logistics Coordinator - ...
-
Logistics Manager
2 weeks ago
SC Pet Food Solutions Ward, United StatesSUMMARY: The position will deliver excellent results by effectively planning, organizing, scheduling and ensuring the timely delivery of freight while developing and growing supplier relationships for the purpose of improving profitability. The right candidate will have a proven ...
Dispatcher/Scheduler - Augusta, United States - RATP Dev
Description
RATP Dev USA - Your future. Our destination.Mission
Interacts with passengers, families of passengers, social service agency representatives and general public to provide general information and schedule trips.
Provides receptionist and clerical support within the guidelines of department standard operating procedures, instructions from the supervisor and city policies and procedures.
Reports to Special Services Manager and provides administrative support to co-workers and the general public.Profile
PRIMARY RESPONSIBILITIES
Education and Experience
Intermittent sitting, standing, stooping, crouching, walking and occasional lifting of light objects. Work is primarily performed in an office.
DRIVING RECORD
No conviction or deferred adjudication for a felony, or a Class A or B misdemeanor within the last seven (7) years.
Convictions or deferred adjudication for a felony or misdemeanor outside the last seven (7) years will be reviewed on a case-by-case basis.
SECURITY SENSITIVE POSITIONThis position has been identified as a "Security Sensitive" position. Augusta Transit Management will conduct annual background checks on incumbents in this position.
A position is "Security Sensitive" if its incumbent handles currency, has access to sensitive computerized databases, has access to master keys, or works in an area of the Augusta Transit Management that has been designated as a security sensitive area.
SAFETY SENSITIVE POSITIONThis position has been identified as a "Safety Sensitive" position. An employee in this position is required to participate in the Employer's testing program for prohibited substances. Participation in this program is a condition of employment with ATM. A safety sensitive employee is randomly tested for prohibited drug use and/or alcohol use.
Schedule:
Monday - Wednesday 11:00 am - 8:00 pm
Off Thursday
Friday 4:45 am - 1:45 pm
Saturday 12:00 -6:00 pm
Pay Rate 16.87/HR
We are an Equal Opportunity Employer and Welcome Diversity to our Teams.
Skills
Dispatcher experience
Customer Service
A message from the General Manager
Augusta Transit operates nine (9) Fixed Routes, ADA Paratransit van service, Richmond County rural van service and soon to come, Microtransit van service.
Come join our Vibrant Team of Transit Professionals and enjoy the Beautiful City of Augusta, Georgia's "Garden City."Cornell Mack
General Manager