Inbound Operations Team Lead - Staten Island, United States - Target

Target

Verified Company

Staten Island, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

The pay range per hour is $ $45.05

ALL ABOUT TARGET

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life.

Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play.

We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

ALL ABOUT GENERAL MERCHANDISE

Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, instock, accurately priced and signed on the sales floor.

The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store.

This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career.

The role of an Inbound Operations Team Leader can provide you with the skills and experience of:

Guest service fundamentals and experience building a guest first culture on your team
Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
Planning department(s) daily/weekly workload to support business priorities and deliver sales goals
Process improvements and workload efficiency
Helping build a team of hourly team members

As an Inbound Operations Lead, no two days are ever the same, but a typical day w most likely will include the following responsibilities:

Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team members on expectations to deliver the service standard
Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement
Be an expert of operations, accuracy and efficiency
With ETL guidance, utilize your workload planning tools to complete all scheduled workload ensuring areas are guest ready at store open
Help create a scheduling plan with guidance from your ETL based off of monthly and weekly business workload and guest traffic
Work a schedule that aligns to guest and business needs (this may include early morning, evening, overnight shifts and weekends)
Assess all GM backroom, sales floor areas and review reporting to identify gaps and develop a plan to resolve
Enable a consistent experience for our guests by ensuring product is in stock and available
Assist your ETL in leading and followingup on organizational and operational change
With ETL guidance, establish clear goals and expectations and hold team members accountable to expectations
Assist your ETL in leading team onboarding and learning
Lead and coach team members to ensure accuracy and efficiency in all inbound processes per direction of your ETL
With ETL guidance, close knowledge and skill gaps of team members through training and experiences
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment
Support your ETL to and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others
Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions
If applicable, as a key carrier, follow all safe and secure training and processes
Address store needs (emergency, regulatory visits, etc.)
Support guest services such as backup cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
All other duties based on business needs

WHAT WE ARE LOOKING FOR

We might be a great match if:

Working in a fun and energetic environment makes you excited, we work efficiently and as a team to deliver for our guests
Providing service to our guests that makes them say I LOVE TARGET excites you, that's why we love working at Target
Leading teams who are stocki