Night Auditor - Sunnyvale, United States - Maple Tree Inn, Hogan Hospitality

Maple Tree Inn, Hogan Hospitality Sunnyvale, United States

2 days ago

Description

Job Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Maple Tree Inn is seeking a night auditor/part-time guest service agent to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today

Compensation:

$19 - $19.50 hourly

Responsibilities:

Provide exceptional service to all hotel guests during their stay
Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
Perform additional bookkeeping, administrative, and accounting procedures as required
Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required

Qualifications:

Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
Great communications. and excellent customer service skills are required
Proficiency with computers is required; experience with reservation and accounting software is desired
Some college is preferred but a high school diploma or equivalent is required
Overnight shift; requires flexible hours

About Company

Maple Tree Inn is a boutique hotel located in Sunnyvale CA since it opened its doors in 1985. Built by Maple Tree Investors and managed by Hogan Hospitality.

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