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Santa Cruz

    Cashier (Full/Part Time) - Santa Cruz, United States - BJ's

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    Part time
    Description

    Responsibilities

    Processes Member purchases in a courteous and friendly manner, including verifying, renewing, upgrading and offering several types of membership products, scanning merchandise, and accepting various forms of payments

    Provides excellent member service in an efficient and productive manner

    Maintains the overall cleanliness of the front-line department

    Carry out job functions and responsibilities as assigned

    Support the application of club policies, procedures and compliance

    We strive for flawless execution and hold ourselves accountable

    Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate

    Ensure a safe and positive environment for our members and each other

    Embrace inclusion and diversity, by working together with collaboration and respect

    Work as a team to achieve goals

    Move with speed and agility in everything we do

    Maintain a friendly and positive attitude

    Deliver service excellence through all points of contact

    Resolve and deescalate to address every member concern

    Daily commitment to GOLD Member Standards

    Greet, Anticipate, Appreciate (GAA)

    Fast, Friendly Full, Fresh, Clean

    Club Standards: Work as a team to deliver GOLD club standards daily

    Work with commitment and pride to deliver GOLD- Grand opening look daily

    All items stocked and promotional plans executed

    Maintain visible accurate signage

    Clean and organized, inside, and out

    Exhibits clear understanding of all BJs Membership options, Including the importance of renewals, upgrading to our BJs Perks programs

    Offer all appropriate membership products such as membership renewal, EASY renewal option, My BJs Perks programs and awards redemption

    Provides a high level of customer service to Members

    Checks Members out in a timely and efficient manner

    Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for Members

    Fills shopping carts when necessary and assists at self-checkout stations

    Collects payments via cash, check, or other charge payments from members

    Issues receipts or change due to Members

    Stays up to date on all merchandise promotions, advertisements, and product information

    Discounts purchases by scanning and redeeming coupons

    Maintains the cleanliness of the frontline area

    Assists in general club housekeeping when necessary

    Returns re-sellable merchandise to the sales floor area

    Manages self-checkout and scan and pan lanes

    Assists Members with operations and technical difficulties

    Required to meet cashier productivity expectations

    Maintains all club policies and procedures

    Performs other duties as assigned, including working in other departments as needed

    Regular, predictable, full attendance is an essential function of this job

    Frequently requires lifting objects up to 30 pounds

    Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises



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