Housekeeping Supervisor - Vail, United States - Vail Resorts

Vail Resorts Vail, United States

4 weeks ago

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Description

Job Description

Create Your Experience of a Lifetime

Come work and play in the mountains Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program

Full Time roles are eligible for the above, plus:

Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans

We affectionately refer to our housekeeping staff and rooms attendants as the "Heart of the house" By adhering to the highest quality of industry standards, our housekeeping staff ensures guest satisfaction every step of the way. We're looking for guest service oriented individuals who value cleanliness, are energetic, organized/methodical, who want to reward hard work with some fun on the mountain.

Job Specifications:
Outlet: The Hythe - Marriott Luxury Collection
Expected Pay Range: $ $22.76

Effective October 2022 minimum wage will be increased to $20 per hour.
Shift and Schedule Availability: Full Time
Skill Level: Supervisor

Job Summary:

The Housekeeping Supervisor at The Hythe Vail is responsible for the supervision of the cleaning of hotel guestrooms according to hotel standards by providing the highest level of quality and service for hotel guests. This person will be responsible for including (but not limited to)

• Must be flexible (weekends, holidays etc) - mixture of AM and PM shifts required.

• Prioritizing, assigning and coordinating housekeeping functions and requests for predominantly PM shifts

including monitoring radio calls and organizing staff in an efficient manner

• Supervision, training/ coaching, brand standard implementation, handling guest challenges with care and

concern, and ensuring guest requests are fulfilled in a timely manner

• Replenishing linens, amenities and other supplies in guest rooms

• Monitoring and resolving any issues relating to public areas, restrooms, pool and hallways.

• Conducting hotel walk throughs as required to ensure Public areas are maintained and staff fulfilling evening

duties.

• As needed, fulfill all job responsibilities expected of Room Attendants, Housepersons and Public Area

Attendants including all general cleaning functions across the resort.

• Responsible for creating daily worksheets for Room Attendants and Turndown staff and assigning daily and

nightly duties as required.

• Conducting weekly inventory of all housekeeping cleaning supplies and amenity supplies.

• Each staff member is expected to carry out all reasonable requests by management.

• Other duties as assigned

Qualifications:

• High school diploma or equivalent. -required

• Minimum one year of resort housekeeping experience. -required

• Previous supervisory or management experience in a guest service setting. -required

• Basic computer skills. -required

• Must be able to communicate effectively and professionally in English. -required

• Must be able to lift up to 50 lbs. -required

• Must be able stand for long periods of time and be able to access all areas of the resort. -required

• College degree in a Hospitality Management program. -preferred

• Experience with Microsoft Office applications including Word, Excel and Outlook. -preferred

• Experience with LMS. -preferred

• Bi-lingual in Spanish. -preferred

The expected pay range is $ $22.76. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 474488
Reference Date: 05/15/2023
Job Code Function: Housekeeping

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