Store Manager - South Bend, United States - Goodwill Industries Of Michiana Inc

Goodwill Industries Of Michiana Inc
Goodwill Industries Of Michiana Inc
Verified Company
South Bend, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

_Job Objective:
_

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To direct the smooth operation of a fast-paced retail store and present a positive image of Goodwill to the community. The Store Manager is responsible for the supervision of all store personnel. Position reports to the District Manager who evaluates performance annually.

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_Essential Job Functions:
_

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  • Knows and understands the

Goodwill Mission:
Strengthen communities by empowering individuals and families through education, training and job placement.
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Supervises Work Force

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  • Supervises store employees on a daily basis.
  • Supervises orientation and training program for new employees.
  • Holds sales meetings monthly.
  • Schedules hours within set limits.
  • Participates in the interviewing, hiring and termination decisions for all store personnel.
  • Follow dress code and wear designated identification as provided.
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Supervises Stock Procedures

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  • Supervises handling of donations, returns, stock transfers.
  • Quotes prices not on the price list.
  • Checks condition and placement of stock.
  • Maintains store appearance and shopability.
  • Works to reduce internal theft and shoplifting.
  • Ensures 2 têxtile audits are completed per têxtile hanger per day and all other processed racks are counted and tracked on the appropriate paperwork.
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Cashiering

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  • Accurately count money and make change.
  • Accurately ring register being aware of proper pricing.
  • Know Visa and MasterCard procedures, all forms of payment and discounts including Goody Bucks, Good Points and MGB.
  • Properly bag merchandise.
  • Alert management regarding altered tickets.
  • Communicate specials to customers.
  • Acknowledge all customers and contributors in a helpful & friendly manner
  • Refer customers to management as warranted.
  • Watch for shoplifting, for ticket switching and for nonstore people in unauthorized areas.
  • Maintain safe working and shopping environment.
  • Ask every paying customer if they would like to Round Up (their change goes to support our Mission).
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Administrative and Clerical Operations

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  • Administers company policies and procedures.
  • Supervises daily bank deposits, replenishes change fund, and picks up bank bags.
  • Handles refunds.
  • Runs register and makes change.
  • Handles customer complaints.
  • Routes mail.
  • Maintains store operating money and petty cash fund.
  • Maintains records of store as required.
  • Makes recommendations to the District Sales Manager based on analysis of records.
  • Supervises the placement of signs in sale areas and windows for promotions and special events.
  • Reports need for repairs to the District Sales Manager or Vice President of Transportation.
  • Supervises the ordering of cleaning and maintenance supplies.
  • Supervises inventories and supply requisitioning.
  • Attends meetings as required.
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Security and Safety

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  • Maintains safety and security of the premises and merchandise.
  • Seeks to control pilferage and prevent burglary.
  • Eliminates fire hazards and unsafe conditions.
  • Conducts emergency drills and instructs workers in fire prevention and safety procedures.
  • Maintains a safe working and shopping environment.
  • Do bag checks anytime an employee leaves the building.
  • Fills in as needed to cover schedule in absence of other store employees.
  • Other duties as assigned by supervisor.

_ Required Skills/Abilities:
_

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  • High school diploma or equivalent required.
  • Must be well groomed and personable.
  • Ability to read, write and do simple math functions.
  • Ability to work well under pressure.
  • Ability to exercise good judgment.
  • Must have effective communication skills.
  • Prior supervisory experience.
  • Must have prior experience in dealing with the public and the ability to do so tactfully.
  • Must be sales oriented.
  • Must have a telephone.
  • Must have a current drivers license, access to and ability to drive a vehicle, and proof of vehicle insurance.
  • Must be bondable.
  • Ability to carry out established organizational and departmental policies and procedures as described in the Employee Handbook and Staff Manual.
  • Ability to be a working Manager.
  • Ability to work a flexible schedule, opening and closing the store, working long days, as necessary. Filling in at other stores as needed.
  • Must be able to pass drug screen before receiving store keys and random drug test thereafter.
  • Results of limited criminal history check must meet company standards.

_ Equipment Used:
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  • Cash Register
  • Telephone
  • Promotion on paging and message repeater
  • Calculator
  • Dolly
  • Z-Racks
  • Tagging Gun
  • Barrels
  • Copy Machine
  • Office Supplies
  • Fax Machine
  • Computer
  • Forklift, must be 18 with certification
  • Pallet Jack
  • Pallet Stacker
  • Compactor, must be 18 to operate
  • Physical Requirements: _
  • Must have good eyesight, speech, and hearing.
  • Must have good physical stamina and moderate mobility as well as the ability to lift, bend and work on feet for at least four (4) hour periods.
  • Ability to move filled boxes, barrels a
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