- Eighteen (18) years of age; AND
- Must not have been convicted of, pleaded guilty to, or entered a plea of no contest to any felony charge or any violation of federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, liquor, or controlled substances. (Applicants will be screened for misdemeanor/felony record); AND
- Discharged under honorable conditions from armed forces, if applicable.
- PROOF OF EDUCATION, TRAINING, AND/OR EXPERIENCE IS REQUIRED.
- Receives and responds to all 911 telephone calls from the public.
- Receives and responds to all emergency or routine fire calls received from the public.
- Receives, monitors, and responds to all incoming emergencies, complaints, and routine calls by telephone and radio.
- Makes decisions and dispatches information, personnel, and equipment as outlined in established protocols.
- Operates emergency telephones and radios according to appropriate established guidelines.
- Relays certain calls and information to the supervisor and/or shift leader, as necessary under established protocols.
- Advises supervisor of problems with communications equipment and ensures equipment is in constant working order.
- Composes and maintains daily logs/records of all incoming calls and ensures established procedures and protocols are followed.
- Maintains all necessary files accurately and keeps files current.
- Maintains an efficient, effective operation of the Dispatch Office.
- Performs other related duties as required or directed.
- Knowledge of appropriate emergency dispatching language, techniques, principles, and procedures for transmitting information and equipment.
- Skills in receiving, monitoring, and directing emergency, routine radio, and telephone traffic calls to the proper destination or agency, as required.
- Ability to appropriately and effectively maintain a good working relationship with others.
- Ability to communicate with the public and co-workers in a courteous and professional manner and to maintain harmony within the work setting.
- Ability to exercise independent judgment and decision-making when interpreting instructions and procedures.
- Ability to comprehend communications theory training and demonstrate knowledge and/or education on the job.
- Ability to speak clearly, concisely, calmly, and have good diction.
- Knowledge of CRT base consoles, radios SL-1 telephone equipment, and Emergency 911 system.
- Knowledge of computer usage.
- Ability to master all computer software related to Computer Aided Dispatch.
- Ability to learn unincorporated geographical areas of Shelby County.
- Must pass a typing skills test minimum of 20 wpm.
- Must pass the CritiCall Test (Dispatcher Assessment Skills).
- Must be able to work rotating shifts, weekends, and holidays.
- Must be able to multi-task under stressful or complex situations.
- Must pass the psychological test and drug screen.
- Must pass and maintain all certification/training requirements for each level of Dispatcher.
- Must pass pre-employment testing, including a physical, hearing, and eye exam for emergency dispatchers.
-
Dispatcher
1 week ago
OmniSource Memphis, United StatesOverview · Responsible for dispatching company and third party trucking as well as fielding calls from customers. · ResponsibilitiesCoordinate freight movements. · Dispatch and assign drivers for customers in VA locations utilizing OTM. · Provide quality customer service to a ...
-
dispatcher
1 week ago
Randstad Memphis, United Statesdispatcher. · memphis , tennessee · posted 3 days ago · job details · summary · $ $18.63 per hour · contract · high school · category computer and mathematical occupations · reference · job details · job summary: · A Dispatcher is needed for a medical technology company fo ...
-
dispatcher
1 week ago
Randstad US memphis, United Statesdispatcher. · + memphis , tennessee · + posted 5 days ago · **job details** · summary · + $ $18.63 per hour · + contract · + high school · + category computer and mathematical occupations · + reference1050871 · job details · job summary: · A Dispatcher is needed for a medical tec ...
-
Dispatcher
1 week ago
Randstad North America, Inc. Memphis, United StatesA Dispatcher is needed for a medical technology company focused on the repair, regeneration and replacement of soft and hard tissue in the Memphis, TN area. The Production Dispatcher releases and assembles production orders, processes subcontract sup Dispatcher, Dispatch, High Sc ...
-
Dispatcher
1 week ago
LifeCare Ambulance Memphis, United StatesLifeCare Ambulance - Memphis/Mississippi - LifeCare Ambulance is looking to hire a dispatcher for our Memphis operations · Under general supervision, receives emergency and non-emergency calls, dispatches closest most · appropriate ambulance to calls, and maintains radio communic ...
-
dispatcher
1 week ago
Randstad US memphis, United Statesdispatcher. · + memphis , tennessee · + posted 2 days ago · **job details** · summary · + $ $18.63 per hour · + contract · + high school · + category computer and mathematical occupations · + reference1050871 · job details · job summary: · A Dispatcher is needed for a medical tec ...
-
dispatcher
1 week ago
Randstad Memphis, United Statesdispatcher. · memphis , tennessee · posted 7 days ago · job details · summary · $ $18.63 per hour · contract · high school · category computer and mathematical occupations · reference · job details · job summary: · A Dispatcher is needed for a medical technology company fo ...
-
dispatcher
1 week ago
Randstad US memphis, United Statesdispatcher. · + memphis , tennessee · + posted 1 day ago · **job details** · summary · + $ $18.63 per hour · + contract · + high school · + category computer and mathematical occupations · + reference1050871 · job details · job summary: · A Dispatcher is needed for a medical tech ...
-
Dispatcher
1 week ago
Nesco Resource, LLC Memphis, United StatesPOSITION DUTIES & RESPONSIBILITIES: · - Releases production orders per schedule, with prints, IP s, work authorizations, etc; assembles production order packet, and ensures timely delivery of production orders to support manufacturing processes. · - Process Subcontract Supplier P ...
-
Dispatcher
1 week ago
Virtual Memphis, United StatesAbout the job · Employer Industry: Transportation and Supply Chain · Locations being offered for this opportunity: Memphis, TN · Why Consider This Job Opportunity Competitive Base Pay · Commission – .03% per load · Collaborate with a diverse and dynamic team in a supportive and ...
-
dispatcher
1 week ago
Randstad Memphis, United Statesdispatcher. · memphis , tennessee · posted 6 days ago · job details · summary · $ $18.63 per hour · contract · high school · category computer and mathematical occupations · reference · job details · job summary: · A Dispatcher is needed for a medical technology company fo ...
-
Dispatcher
1 week ago
The Better Together Group Memphis, United States Full timeOur large transportation client is seeking an experienced Dispatcher to join their dynamic team. The ideal candidate will possess excellent customer service skills, strong geographical knowledge of the United States and the ability to quickly problem solve. This is an ongoing rol ...
-
dispatcher
1 week ago
Randstad US memphis, United Statesdispatcher. · + memphis , tennessee · + posted 4 days ago · **job details** · summary · + $ $18.63 per hour · + contract · + high school · + category computer and mathematical occupations · + reference1050871 · job details · job summary: · A Dispatcher is needed for a medical tec ...
-
Dispatcher
1 week ago
Vaco Memphis, United StatesAbout the job · Employer Industry: Transportation and Supply Chain · Locations being offered for this opportunity: Memphis, TN · Why Consider This Job OpportunityCompetitive Base Pay · Commission - .03% per load · Collaborate with a diverse and dynamic team in a supportive a ...
-
Dispatcher
1 week ago
Runyon Industries Memphis, United StatesJob Description: Dispatcher · Pay: $55,000 - $65,000 · Summary Description: · This position requires a self-starter that has excellent computer, communication, and management skills with the ability to work under pressure. · Duties and Responsibilities: Receive and coordinate ...
-
Dispatch
2 weeks ago
JobsRUs Memphis, United StatesSeeking to hire a Dispatcher in Memphis, TN 38116 · Benefits and weekly pay · 20.00 per hour · Monday to Friday · 8a to 430p · POSITION DUTIES and RESPONSIBILITIES · Releases production orders per schedule, with prints, IP s, work authorizations, assembles production order ...
-
Dispatcher
6 days ago
Randstad USA Memphis, United States Freelance, Full timejob summary: · A Dispatcher is needed for a medical technology company focused on the repair, regeneration and replacement of soft and hard tissue in the Memphis, TN area. The Production Dispatcher releases and assembles production orders, processes subcontract supplier purchase ...
-
US - Dispatcher
1 week ago
TalentBurst, Inc. Memphis, United States ContractJob Title: Dispatcher · Location: Memphis, TN · Duration: 12+ months (can extend further) · POSITION DUTIES & RESPONSIBILITIES: · Releases production orders per schedule, with prints, IP s, work authorizations, etc; assembles production order packet, and ensures timely delivery ...
-
Dispatcher (Sheriff)
1 week ago
Shelby County, TN Memphis, United StatesPosition Summary · Works under general supervision of an assigned supervisor in the Communications Center of the Shelby County Sheriff's Office. Operates computer based multi-key telephone instruments, computer aided dispatch system, TTY telephone system for the deaf, NCIC/TCIC/S ...
-
Maintenance Dispatcher
1 week ago
Reedy and Company Memphis, United StatesResponsibilities · The Maintenance Dispatcher is responsible for assisting internal and external business partners by answering calls, creating work orders, and coordinating repairs for the maintenance department · Answers emergency calls and coordinates repairs when necessary ...
Dispatcher (Fire) - Memphis, United States - Shelby County, TN
Description
Position Summary
The mission of the Fire Alarm Office is to serve as the vital link between citizens and the emergency responders of Shelby County Fire Department by providing emergency and non-emergency services in a prompt, courteous, and efficient manner.
The Fire Alarm Office's dedicated employees are typically the initial emergency contact for unincorporated Shelby County, providing life-saving assistance over the phone while dispatching EMS and Fire first responders to an emergency.
The Fire Alarm Office provides this public service 24 hours a day, seven days a week, and 365 days a year.
This position also requires a high level of responsibility, flexibility, attention to detail, the ability to work under pressure, and maintaining privacy and confidentiality.
Pay Grade: 48Salary Commensurate with Experience and Education
Minimum Qualifications
100% -•High school diploma or possess a GED; AND
KSAs -•Ability to quickly evaluate situations, make sound decisions, and dispatch information and equipment accurately and precisely.
This position is subject to a background check for any convictions that have substantial relationship to potential job duties.
Only convictions that are substantially related to potential job duties will be considered and will not automatically disqualify the candidate.
Application Special InstructionsSalary:
Entry Level:
$3,952.66
After completion of probation:
$4,152.68