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    Dispatcher - Memphis, United States - Runyon Industries

    Runyon Industries
    Runyon Industries Memphis, United States

    3 weeks ago

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    Description
    Job Description: Dispatcher

    Pay: $55,000 - $65,000

    Summary Description:

    This position requires a self-starter that has excellent computer, communication, and management skills with the ability to work under pressure.

    Duties and Responsibilities:
    • Receive and coordinate customers' orders to ensure a timely and efficient delivery or pickup
    • Assigns loads to carriers based on priorities to optimize available equipment
    • Maintains an active transportation schedule of equipment onsite and offsite
    • Maintains an active list of current carriers and maintains a list of COI expiration and interchange agreements
    • Primary contact for trucking issues such as breakdowns, failed pickups, etc.
    • Enters data into an Access program
    • Prints and distributes trailer documentation for processing
    • Scans completed paperwork such as delivery tickets, weight tickets, inspections, etc.
    • Work with Maintenance personnel to schedule trailer maintenance, inspections, etc.
    • Maintain freight rate tables and optimize buying opportunities while working with suppliers
    • Review prior days paperwork for accuracy, issue receiving tickets, and uploading documents for billing
    • Customer service, answering phones and coordinating sales
    • Understand oil products and specifications
    • Must be available to work a 40+ hour work week which includes on-call and after-hours responsibilities
    • Acts as a backup for the Yard Truck Operator as needed
    Knowledge, Skills and Requirements:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual will possess the following knowledge, characteristics, skills and/or abilities:
    • Must have Microsoft Office experience such as Access and Excel
    • Minimum of 2 years' experience driving truck, hauling tankers
    • Minimum of 2 years dispatch experience in a trucking or intermodal business
    • Candidates will be required to communicate effectively with drivers, customers and all levels of management.
    • Must have Excellent Problem-Solving Skills
    • Ability to multi-task
    • Ability to develop and maintain positive working relationships
    • Ability to organize and prioritize tasks
    • High School diploma or equivalent
    Physical Demands & Work Environment:
    • Requires standing; walking, bending, stooping, climbing, twisting and driving for extended periods of time
    • Required to exert up to 50 pounds of force regularly
    • Thorough understanding of company safety policies / practices, and proper use of identified PPE which may involve protective clothing, sleeves, hard hats, foot protection, eye / ear protection.
    • The physical environment requires the employee to work both inside and outside in all weather conditions.
    • Must be able to verbally, visually and physically receive instructions and work in loud environment
    Note: The statements herein are intended to describe the general nature and level of work being performed, but are not to be seen as a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment and are subject to change at the discretion of the employer.
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