Jobs
>
El Paso

    Customer Care Account Representative - El Paso, United States - Intelogix Corporation

    Intelogix Corporation
    Intelogix Corporation El Paso, United States

    3 weeks ago

    Default job background
    Description

    Overview:

    InteLogix is seeking a Customer Service Representative to join our organization, onsite. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused mindset.

    Who we are:

    At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.

    Whats the Role About?

    If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you

    In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.

    • Are you energetic, enthusiastic with an engaging personality?
    • Are you driven to deliver effective results while providing excellent customer service?
    • Do you have extraordinary communication skills?

    Whats in it for YOU?

    • Paid Training
    • Medical, Dental, and Vision Insurance
    • Paid Time Off
    • Employee Discounts
    • Full-time, non-seasonal
    • Career Advancement
    • Early access to earned wages via PayActiv
      • Access up to 50% of earned wages (capped at $500 per pay period)
    • Salary Range: Up to $15.00/hour - pay is determined by scope of responsibility within the role, your experience, location and other job related factors
    Responsibilities:
    • Serve as the primary point of contact for customers via phone
    • Provide exceptional customer service by addressing inquiries, resolving complaints and guiding customers through solutions
    • Maintain a thorough understanding of products, services and policies to effectively assist customers
    • Accurately document customer interactions and transactions across all tools/platforms
    • Collaborate with other departments to resolve customer issues and escalate complex problems as necessary
    • Strive to exceed customer satisfaction goals and performance metrics
    • Continuously seek opportunities to improve the customer experience and streamline processes
    • Stay updated on product knowledge and industry trends to better assist customers
    • Ability to work within the defined hours of operation with flexibility needed on weekends and holidays
      • Hours of Operation: Monday - Friday 7 AM to 7 PM Saturday 7 AM to 4 PM off Sundays
    Qualifications:

    What We Look for in a Candidate:

    • Must be 18 years of age or older
    • High School Diploma or equivalent
    • Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions
    • Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone
    • Typing Assessment required
    • Superb attendance, so you can be there when our customers need us

    All job offers are contingent upon completion of drug screen and background check.

  • Beth Santillan - State Farm Agent

    Insurance Account Representative

    4 days ago

    Beth Santillan - State Farm Agent El Paso, United States Full time

    Born and raised in El Paso, Beth feels honored to help the individuals, families and businesses in the place she has always called home and is looking to grow our excellent, hardworking team. Our team's mission is to help people manage the risks of everyday life, recover from the ...

  • Texas Farm Bureau

    Insurance Account Representative

    2 weeks ago

    Texas Farm Bureau El Paso, United States

    Texas Farm Bureau Account Representative · We are seeking energetic self-starters who are interested in a rewarding career. This role requires high achievers with a positive and professional attitude, excellent communication skills and self-discipline. This is a great opportunit ...

  • Texas Farm Bureau

    Insurance Account Representative

    3 weeks ago

    Texas Farm Bureau El Paso, United States

    Texas Farm Bureau Account RepresentativeWe are seeking energetic self-starters who are interested in a rewarding career. This role requires high achievers with a positive and professional attitude, excellent communication skills and self-discipline. This is a great opportunity fo ...

  • Texas Farm Bureau

    Insurance Account Representative

    3 weeks ago

    Texas Farm Bureau El Paso, United States

    Job Description · Job DescriptionTexas Farm Bureau Account Representative · We are seeking energetic self-starters who are interested in a rewarding career. This role requires high achievers with a positive and professional attitude, excellent communication skills and self-discip ...

  • El Paso Children's Hospital Corporation

    patient account representative

    3 weeks ago

    El Paso Children's Hospital Corporation El Paso, TX , USA, United States

    Under close supervision and direction of the Patient Accounts Supervisor is responsible for total patient account management to include billing, collections and reconciliation of patient accounts with Third Party coverage. Also, responsible for total-account-management to ensure ...

  • Jordan Escobar - State Farm Agent

    Insurance Account Representative

    2 weeks ago

    Jordan Escobar - State Farm Agent El Paso, United States

    Job Description · Job DescriptionBenefits:Bonus based on performance · Opportunity for advancement · Paid time off · Signing bonus · Training & development · ROLE DESCRIPTION: · Escobar's State Farm Agency is seeking an organized and efficient specialist to fulfill administrative ...

  • University Medical Center of El Paso

    Patient Account Representative

    1 day ago

    University Medical Center of El Paso El Paso, United States Permanent

    Job Description: · Responsible for total patient account management to include billing, collections and reconciliation of patient accounts with Crime Victim compensation. Responsible for total-account-management to ensure charity allowances and/or other coverage is applied, as a ...

  • Miguel Serrato - State Farm Agent

    Insurance Account Representative

    2 weeks ago

    Miguel Serrato - State Farm Agent El Paso, United States

    Job Description · Job DescriptionPosition Overview: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only ...

  • Beth Santillan - State Farm Agent

    Insurance Account Representative

    1 week ago

    Beth Santillan - State Farm Agent El Paso, United States

    Job Description · Job DescriptionBorn and raised in El Paso, Beth feels honored to help the individuals, families and businesses in the place she has always called home and is looking to grow our excellent, hardworking team. Our team's mission is to help people manage the risks o ...

  • sandra rios - State Farm Agent

    Insurance Account Representative

    2 weeks ago

    sandra rios - State Farm Agent El Paso, United States

    Job Description · Job DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only Sta ...

  • GC Services

    Customer Care Account Representative

    2 days ago

    GC Services El Paso, United States

    Inte. Logix is seeking a Customer Service Representative to join our organization, onsite. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal c Customer Care, Representative ...

  • Intelogix Corporation

    Customer Care Account Representative

    3 weeks ago

    Intelogix Corporation El Paso, United States

    Overview · InteLogix is seeking a Customer Service Representative to join our organization, onsite. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience. The ideal candidate will have ex ...

  • Arc at El Paso

    Activity Director

    2 weeks ago

    Arc at El Paso El Paso, United States

    Summary: The Activity Director provides ongoing program of activities designed to meet, in accordance with the comprehensive assessment, the interests and the physical, mental, and psychosocial wellbeing of each resident. · Essential duties: · - Develop and plan activities includ ...

  • Luis Yu - State Farm Agent

    Insurance Account Representative

    2 weeks ago

    Luis Yu - State Farm Agent Santa Teresa, United States

    Job Description · Job DescriptionAre you looking to make a positive impact in peoples lives? Seek no further · Luis Yu is an award-winning State Farm Agent looking to grow our excellent, hardworking team. Our team's mission is to help people manage the risks of everyday life, rec ...

  • GC Services

    Bilingual (English/Spanish) Customer Care Account Representative (Onsite)

    1 day ago

    GC Services El Paso, United States

    Inte. Logix is seeking a Bilingual (English/ Spanish) Customer Service Representative to join our organization, onsite. In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a pos Customer Care, Representative ...

  • Datamark, Inc.

    Customer Service Representative I

    6 days ago

    Datamark, Inc. El Paso, United States Full time

    DATAMARK, Inc. is currently hiring for the position of Customer Service Representative I. · In this role, the Customer Service Representative I will handle incoming calls and emails from customers, answering questions, resolving issues, and providing product or service informati ...

  • Doggett Toyota Lift

    New & Aftermarket Sales Territory Manager

    6 days ago

    Doggett Toyota Lift El Paso, United States

    Classification: Exempt · *Spanish Bilingual preferred, must be willing to work in Juarez Mexico. · Job Summary: The Territory Manager/ Customer Care Representative is responsible for promoting the sale of parts, service and rental within the branch and responding to customer need ...

  • FosterThomas

    Chief Financial Officer

    1 week ago

    FosterThomas El Paso, United States

    FosterThomas, Inc. is a leading Human Capital Management Firm. We are assisting our client in their search for a Chief Financial Officer (CFO), out of their El Paso, TX, office. This client, is a dedicated provider of advanced technology solutions for enterprise and mission custo ...

  • Sagility

    Customer Service Representative

    3 weeks ago

    Sagility El Paso, United States

    Customer Service Representative - OutreachJob Code : REQ-006238 · El Paso --> Apply For This Job Share: Job Description · Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer t ...

  • Circle K

    Customer Service Representative

    1 week ago

    Circle K El Paso, United States Full time

    Store : 9950 Gateway Blvd N, El Paso, Texas 79924 Availability - Shift/Days Flexible Availability Customer Service Representative · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment an ...